The Delta Vancouver Suites is a full service, all suite property. This innovative "state of the art" hotel exudes sophisticated elegance, while reflecting the surrounding heritage district. All of the suites are deluxe in size, and offer amenities by June Jacobs. The hotel is located in downtown Vancouver and is 1 block from the new Canada Line station, with direct airport access, and minutes away from shopping and restaurants in Historic Gastown, trendy Yaletown and the Port of Vancouver cruise ship terminals.
(British Columbia, Canada)
Sep 17, 2021
As a loyal customer with titanium status, I am absolutely appalled with the treatment my wife received, one of the front line staff demanded she wear a mask over her mouth and nose when she has a medical exemption, he had no intention of listening to her and got into heated verbal confrontation.
SKETCHY in every way - AVOID THIS PROPERTY
Sep 06, 2021
The location is terrible! By the map it looks close to Gastown but staying in this location is like staying in the center of a slum. It would NOT be safe to walk to Gastown. You hear sirens all night long and loud partying in the neighboring rooms. The hotel is very, very old but has been renovated. The lobby was busy and frankly didn't feel that safe with every sketchy character you can imagine floating around. This is certainly not for business travelers or family with children . There is a large amount of homelessness and squalor directly outside the front doors and the sights and smells reflect this. The parkade is totally unsafe with staff reminding you not to leave anything in your car and to lock everything carefully. There is no concierge or help - I had to drag my bags up a flight of stairs with no help as we didn't easily find the back alley loading area that is the "front entrance". The rooms are newly renovated but everything has that tattered around the edges feeling with dodgy bubbling wallpaper and chips and gouges that show the age. Also don't look to carefully in the corners or you will find a few areas house keeping has never looked! The sheets were clean. The bathroom was clean but I actually changed my flight up because I was so anxious to leave!
To Summarize: Don't stay here. It is the kind of hotel you walk into and think DAMN. I should have done more research! I wish I had just stayed out by the airport or paid the extra $200 / night for the OPUS.