DoubleTree by Hilton Hotel & Suites Victoria boasts an ideal downtown location steps away from the Inner Harbour, Victoria Conference Centre, boutique shops, whale watching, and museums. Rich with heritage architecture, colourful gardens, and traditions such as afternoon tea mixed with an abundance of adventure, world-class dining, and a vibrant arts and culture scene – there is something for everyone!
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
We got woken up at 8 am last Saturday by a construction crew drilling my bedroom wall. The noise was so loud and annoying we had to leave.
Yes, they did mention renovation in the lobby, but what they should have really done is to tell us in advance that this level of noise would be happening and give us an option to cancel or give us a credit for the aggravation because the noise was absolutely intolerable. Or even better not offer these rooms. The only thing I got was a parking credit of $21 per suite which cost $280 per night. Completely unprofessional.
I have been to other hotels which did mention a renovation going on, but it was at least tolerable.
I can't believe we gave Hilton almost $600 per night for 2 suites, 605 and 610.
Victoria for 2 nights at Double Tree Hilton
Sep 22, 2021
We had a great experience at the Double Tree Hilton in Victoria. I utilized the app after my booking and was able to communicate directly to the hotel 2 days prior to arrival. Winona was amazing as she was able to not only recommend Il Terrazzo (a local Italian restaurant) but also get us a reservation at the restaurant. All of this was done prior to our arrival. One issue was our room door did not open easily - both evenings we required the hotel maintenance staff to open the door for us which was a hassle. Glen was great at front desk ensuring we had enough coffee and supplies for our 2 night stay. We booked the 2 Queen Bed Suite for 3 women and it was a perfect room - lots of space for us.