Sandals Grande Antigua Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8686 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Geat Hotel but Public Beach a nightmare!

    Reviewed by anthonywallbank(Guildford, United Kingdom) on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just got back on Monday from Sandals Grande Antigua. Staff are just wonderful made friends with a whole host of them. Big Up for Matthew the Manager of the Grande lovely man and for Marco the Executive Manager and the Executive Chef too. Food was on the whole very good. Recommend Bayside, Barefoot and Soy. Beach Bar in the main Foyer was a laugh and One Love to Althea and Frozone! Room was great, bed was wonderful and comfortable. Rooms were very clean and clean towels all the time. Couldn't fault the Hotel and the Staff. Corina on reception what a beautiful person she was, lovely young lady! Whilst the Americans would like to be waited on hand and foot I suggest some of them get off their backsides and go and get their drinks from the beach bars themselves ! Some manners and courtesy from the American guests would not go amiss. Its bloody hot on that beach and expecting a waitress to keep trekking over the sands every 5 minutes with drinks is ridiculous. The Beach: Its public! its full of Vendors all day long. They are in your face and in your space almost all day. The sheer persistence of them, especially if you try and be kind and polite to them, just leads them to ask more from you like; drinks from the bar, lunch from the grab and go burger bar and drinks from the fridge in your room! Its too much and we ended up retreating to one of the pools within the Complex to get away from them. There needs go be a cordoned off area where the Vendors can sell leaving a piece of the beach where guests can not be approached. We ended up making great friends with some of the Vendors lke Issac (one love brother) Big Tony (respect) and Fast Eddie (looking forward to more banter with you Bro) who were professional and polite and just great people to talk with. But there were two or three that were downright demanding or in one case aggressive! If you want to do excursions ask Big Tony for the swimming with Stingrays at Stingray City, positively spiritual experience, and the boys who take you out to meet the Rays are mint! Catch Isaac for the Catamaran tour on the Wahdadli boat around the Island. Speak to fast Eddie about a personal excursion to Bird Island and Lunch at OJ's Lobster Shack. Would we go back? of course! the staff at the Hotel and some of the Vendors made our Holiday but when we do go back we'll be more "street wise" about how to handle some of the Vendors.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    A week away!

    Reviewed by Bamma22(Henderson, Nevada) on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently returned from our week long trip to Sandals Grande Antigua amid concerns with Covid, flight delays, and skepticism regarding what kind of crowd will be there. It is safe to say all our concerns were dispelled with 12 hours being at the resort. In regards to Covid and getting into the country, please be assured that this IS NOT a CONCERN! The country is doing a good, organized job getting everyone through customs in a timely fashion. You will have a slight delay but that’s to be expected in today’s world but it’s brief and not cumbersome. Make sure you have the right test, it’s within 7 days of entering and you will be through the line in 10-15 minutes. Even if you have the wrong test, they will take you to a back room and administer another test on the spot. They tell you tell stay on resort grounds but that’s it! The resort was only 30% full but that didn’t stop the smiles, attention to detail and the staff doing their best to make it a great experience for all. This is our 5th Sandals and I would be lying if I didn’t admit that the nightlife was almost non existent. It could have been the crowd but after dinner interaction was bad. They had all the events like White Night, Karaoke, and other events but we didn’t see too many people participating. By 10pm the place only has a few scattered couples at the pub or the bandstand. The grounds are beautiful and we appreciated all the upkeep that we noticed while their. We stayed in the Med building with a great Concierge room that had perfect views from the small balcony. Food and restaurants were excellent and one was better than the other. We didn’t have one that we didn’t like, only ones that we liked best. Eleanors is still the premier restaurant for sure but don’t sleep on Barefoot, and Mario’s. Like always the playmakers did a great job getting involved and trying to keep it upbeat! Here are the small negatives...we are not newlyweds and as I said are seasoned Sandals travelers but the music at the Med pool was was too low. We requested that they turn it up because it was very hard to hear. We felt that with so few people maybe try and pump it up and get the guests excited a little more than what was happening. Activities during the day were changed or canceled and no one told us. We met a few people and hung out at the pool everyday and more often then not when something was on the schedule it didn’t happen or it was very quick. This is a big resort and spread out so it’s tough to make one central location that will generate excitement but we thought they can do a better job of centralizing the activities in the big pool. Having volleyball happen at a small pool away from the main area was not ideal. It’s probably better when you have a full house but when it’s only 30% full and you are dividing people up it looks even smaller. Lastly, if you are here now and want to book again go see Sandy in hospitality and get your discount! We are coming back here for a few days in December as well as our second trip to SouthCoast for April! Sandals is family and “Love is all you need”

    Just a really good holiday with friendly staff!

    Reviewed by Leisha B(Amersham, United Kingdom) on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We arrived home today. We were there 18days and we did go outside the resort for a few dinners and hired a car a few times but this wasn’t to do with the resort. We were there so long that we needed variation re food etc Lovely staff , nothing was too much trouble Nico assistant manager and Marco food and bev manager were both great! The other members of staff were friendly and happy to help no problem. Food was good. Our favourite was Mario’s Italian We were in sunset bluff and our room was modern - really comfortable - the cleaners were good and thorough everyday and honest ?? We have been here before and always had excellent time We didn’t hang out around the big pool as we found it too noisy with entertainment and music but some people like that everyday. We preferred sea and of course there are many other smaller pools to go to anyway so it’s not an issue At Bayside restaurant everyday at lunch they do normal salads etc and also they have a daily foreign cuisine eg Indian, mex, Chinese. Etc. They were all excellent! Good effort. The curry was great! And I travel to India a lot with work and this was very similar indeed. The Indian chef was ever so nice aswell and we asked him to do us a curry for our last night which he kindly agreed to! Just ask for anything and they will accommodate Room service excellent and included in price - we had dinner on patio one evening. Really nice Def recommend this resort

    Nice time

    Reviewed by sherista2019() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Husband and I visited for our wedding anniversary and had a wonderful time! We had stunning sunset photos with Delmore and he made our experience unforgettable! He is such a skilled photographer and very passionate about his work.

    Above and Beyond Expectations!

    Reviewed by 264maryz() on Sep 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We arrived in Antigua on September 8th, 2020. It was about an hour through customs. They will need your negative COVID and will take your temperature. The ride to Grande Antigua is less than 30 minutes. It was a comfortable ride. When we arrived at the resort we were greeted by a friendly staff! They had cool towels and whisked us away to club check in. We were pre checked in so they gave us a cold cocktail and had us on a cart to our room. It was quick, easy, and we appreciate the welcome. We were in room 7104 Mediterranean Club level. Our room was quite beautiful. I am sorry I did not take pictures of it. I would recommend club level as they stock a full bar and beer. We have had butlers before on three separate trips. I loved our butlers but don’t need that service. We appreciated their service and did tip each one $20 a day. We just aren’t butler people. Club is perfect for us! We spent the rest of our day at the pool. I enjoyed frozen mojitos and my husband enjoyed a few cocktails! The return guest dinner was later that evening. It was OUTSTANDING! No boring sales or long speeches! We met a lovely couple and enjoyed surf and turf that deserves five stars! The next day we met several couples and went out to the private tiki bar,(not Sandals), it was fun but beware the owner pour heavy and I had too much with three drinks! I slept back at Sandals for three hours. I would never go back there. We took a tour the next day! It was awesome! I believe it’s the 360 tour of the island on a speed boat! It’s pricey at $380 a couple but we thought it was worth every penny! Remember to tip the crew too! We have $40 but I wanted to give more! The crew is knowledgeable and professional! We learned so much about Antigua and visited all the famous and special spots! Lunch was delicious and so was their rum punch! Sting Ray City was crazy cool too! I loved the beach too! The Pillars of Hercules, Hell’s Gate, and the Devil’s Bridge were gorgeous! You see so much beauty on this tour! You see EVERYTHING! I also want to thank the medical staff and the staff on the third floor of the Mediterranean Building! I left a bag in my QX-80 when we arrived at the airport!??It had my wallet, money, Kindle, and CONTACT LENSES! Also my glasses! The staff at the Mediterranean directed me to the nurse(Angelina), and within an hour an eye doctor facility delivered three pair of my prescription! This saved my vacation and forever I will be grateful! We really spent much time at the pool! I read books and my husband took many naps! He works so hard at home! We have businesses and I’m a retired teacher. The bartenders were super friendly and always made us feel welcome! We enjoyed the Bayside for dinner twice! Yum! We went to Soy twice! Also YUM! We had dinner at the Barefoot....lobster was outstanding! The OK Corral was better than ok! It was DELICIOUS! Mario’s was great too! As far as reservations we went to the lovely lady at the front desk and she got us in to every place we wanted! We DO like eating late so I’m sure that helped. As far as entertainment it wasn’t like a normal Sandals trip. There wasn’t an evening show. But there was always music and entertainment at the Drunken Duck! We danced and sang Karaoke. A special thanks to Jamano for dancing with me! He deserves special attention for treating me so well! He didn’t have to dance or go out of his way! He is management material for sure! The 360 tour is so worth the money! These guys are so professional!!’ The restaurants were all delicious! We were able to get onto all due to the wonderful lady at the main desk! We ate late though! We eat late as a rule here too ! (8:00-8:30). The restaurants I remember are Bayside, Soy, Elenors, OK Corral, Barefoot, and Mario’s were all five star! We love Sandals Grande Antigua! We especially love the grounds staff! We are garden people! We loved the grounds! Gorgeous! You’ve all got it right! We will be back ! So many people to be grateful for!