Le Blanc Spa Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7467 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Awesome getaway

    Reviewed by Dadof3CCC(Murray, Kentucky) on Oct 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I enjoyed a nice 4 day trip to Le Blanc recently. We found the resort exceptional overall. The beach in this area of Cancun is much nicer than at Moon Palace with less seaweed. Food and service was top notch. There were several people we wanted to mention that made our stay more enjoyable. First , Roger helped us plan our trip before we arrived then provided exceptional service to us during our entire stay. Our diamond concierge Ingrid took great care of us as well. Rene the butler was great. Our beach attendants : Rafael, Jair and Luis prepared our beach cabana daily and provided us plenty of food and drink through the day. Several waiters provided over the top service : Emma at Terraza was wonderful. Our breakfast waiters Rubicel, Juan , Carlos and Alberto all were great. At Lamiere, our waiters Caesar and Daniel were very attentive. The recreational staff was great as well. We enjoyed taking morning Yoga in the pool, spinning in the pool and TRX. Lastly, a huge thanks to Juan Carlos our driver who brought us to the resort from the airport and took us to the mall and to the Sun Palace resort for a visit. His extreme kindness to us was greatly appreciated. Overall, we had a wonderful time and look forward to future visits !!

    Just as nice 2nd time around

    Reviewed by tmstewar2(Houston, Texas) on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Quick review of our recent trip to Le Blanc. We had room 523 partial ocean view (we had stayed in 723 nine years ago). We arrived around 1:30 pm and check in was easy and quick. They said our room wasn’t ready which surprised me considering the resort was only 42% full. We had a quick bite in Blanc and then they gave us our room. We went on and booked all our dinner reservations day 1 since this was a short 4 night trip. We were able to get what we wanted and time frame. Resort has aged some but overall kept up. It’s not the large breathtaking rooms you see in the newer resorts (Atelier, TRS Costa Mujeres) but the service and pool/view more than make up for that. We are only in our room to sleep and get ready anyway. Highlights: AC worked wonderfully and the bed was so comfortable. Food: We did order room service a few times and it was prompt and very good. Love you can preorder breakfast night before but find it strange that the preorder breakfast menu is different than if you order morning of?? Bella - Italian. Good meal. Not many people. Maybe 7 tables occupied around 730. Ordered multiple courses. Beef carpaccio was very good. Chicken parmesan would recommend and very big portion for MX standards. Rissotto was very disappointing more like undercooked rice with a sauce. Lamb shank was good. Terreza - parmesan soup was amazing. We did the Tomahawk (up charge) and while a little on the fatty side for me. DH loved it. It was very nice eating outside. Yama meal was great. We weren’t that excited about it going but ended up being our best meal. Our server Hunda (misspelled) was great. We had multiple courses all so good. Spring Rolls and the Pork Belly can’t be missed. Sushi was good. We did both the American wagu and Japanese Wagu (up charge) both good and amazing. But the highlight of the meal was the chocolate orgami dessert with macadamia nut ice cream by far one of the best desserts I have ever had in 25+ visits to resorts. Lumeire was an experience. Staff was very attentive, Cesar waiter and Ambar manager. Best part of the meal was the Escargot starter. For main courses we had the Pork belly and duck both great options. *side note attire - they were not enforcing attire standards during our visit. Most of the men at Yama were wearing dress shorts. At Lumiere saw a lady with cut up jeans, lady wearing flip flops and a man in jeans. Not a big deal for me but just hard to know what to expect. Pool: By 730 prime spots taken but still many to be had around the pool. We are early risers so not a huge issue for us. Lucinda, pool concierge helped set up our spot for us (this is a difference between other resorts and Le Blanc). Love the service of the pool concierge that would set up your spots and bring you an ice bucket filled with bottled water and ensure throughout the day it was changed out. At 830 only us and another 2 people at the pool but by 9 definitely more people. One day we had Luis as a pool server and he was amazing. Had a drink ready for us before asking. There are great number of Pool side food options: we loved eating on our loungers each day. From the chicken quesadillas, burger, Ruben Sandwich, onion rings (home made - a must try), pizzas, all the food was so good. By 3pm the main pool is starting to get shade so we would move over to the Activity pool where Enrique did an amazing job of crafting cocktails. Ocean was so perfectly blue and no wash up this trip. It was breathtaking sitting by the pool and looking out to the ocean every day. Overall it was a great trip and we would recommend Le Blanc hands down as a great Hotel Zone resort for an adult only trip. They are ranked #1 for a reason = SERVICE.

    Best Ever

    Reviewed by tamicapp(Louisville, Kentucky) on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited during a pandemic and could not have felt safer! The whole trip, one of our best ever. Service excellent, food excellent , beach excellent, pools excellent. Our Butlers Luis and Francisco, none better. Took care of us, made reservations and basically tucked us in ??. Sarahi and Lucinda at the pool made sure we were comfy and hydrated! The spa was terrific , be sure to do the water journey with any of your massage reservations. ( I wish I could remember everyone’s name ) our favorite restaurant was Tarazza & Brian. But... they were all terrific , even room service. Hitting the espresso bar after a beach day and before prepping for dinner was a must. Our driver to and from the airport was JuanCarlos was excellent , as well. Very informative and kind, made us feel special. If you are on the fence about travel, do it!!

    Excellent Honeymoon

    Reviewed by dougb877() on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our experience at Le Blanc could not have been better. My wife has been to Cancun a number of times, but this was our first stay at Le Blanc, but it will definitely not be our last. Top marks go to the service we received, especially from Marco and Caesar our butlers who did a phenomenal job. The restaurants, drinks, and facilities were amazing. We already look forward to our return soon.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Absolutely the BEST

    Reviewed by Crystal B() on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved this resort before the remodel, and did not think it could get any better... I was wrong! We spent 11 eventful days in Cancun and Le Blanc and Palace resort staff shined and made us feel like family through a tropical depression, hurricane Delta, Covid 19, and an engagement! We arrived during tropical depression Gamma and I was so worried we would be soaked finding transportation. That was not the case! The entire process was great! We found the sign with our name on it and got taken straight to the transportation both us and our luggage staying dry! We arrived to the hotel and everything was seamless! The room was ready and had the most amazing view! We had some amazing dinners at the Italian and Asian restaurants! The food was fantastic! Dinner at the steakhouse was also very good! We had the cowboy ribeye that was worth the upgrade! Our favorite dinner was served in the Palapa by Roger and Issac. Belmer and Andres cooked the most wonderful meal! Gerado and Viridiana ensured everything was perfect! Thank you so much to all! The pools are amazing and so clean Lucinda was such a joy to see each day and she made sure we were all set up and well taken care of! Dr. Feelgood by the pool always made sure our drinks and bellies were full! The butler service at this resort is amazing! Luis and Francisco were amazing to us all week! Helping us with reservations and special requests for our friends engagement! We were so lucky to have thier service! Even Manny who we only had one day was fantastic and made sure we were being spoiled! Roger and Ingrid were amazing! They took care of every detail with grace and confidence and without them this trip would not have been as stress free and fun! We appreciate thier hard work and dedication. Absolutely MVPs of our vacation! All in all this was an amazing vacation and through the tough times (hurricane Delta) the LeBlanc and Palace staff reminded us why we love the phrase "welcome home"! They treated us as family when things got rough and we will never forget it!