Sunscape Sabor Cozumel Resort & Spa

3.0 star rating

Standard accommodation with basic facilities and limited services.

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    6. Sunscape Sabor Cozumel Resort & Spa review

    What to expect (based on 3510 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great and safe vacation

    Reviewed by rodcycclone(Byron, Minnesota) on Jan 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sunscape is great. Every worker is doing their best. Favorite bartender is alfedro; see photo. Enjoy bike tour; wish they had better bikes. Walked the beach, jogged on the frontage road. Great place to relax.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Fun for All

    Reviewed by 17carrief(Rochester ) on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an excellent time here! Heydy, Leo, and Eddy, from the Sports and Entertainment department did an AMAZING job! They had so many activities to choose from. They were so welcoming to all the guests and activity participants. Made our whole family feel like we were part of their family. Heydy and Leo put together a wonderful birthday party for our nephew and they were able to meet all of our special requests. We were sad to go. Great fun for ALL ages. Our housekeeper, Julio Cesar, did an AWESOME job of keeping our rooms clean and stocked with supplies. The bartenders and waitstaff all did a great job meeting everyone's needs. Great snorkeling right out front.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Amazing, attentive staff, beautiful

    Reviewed by katschwartz2021() on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The activity staff, Lio, Heydy and Eddy had fun activities planned for the guests. From BINGO to beach volleyball, they always had amazing attitudes and were great workers. I would highly recommend coming here.

    Decent

    Reviewed by MrsBel4(Washington DC, District of Columbia) on Jan 11, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My husband and I love all the AMRESORTS but this resort did not give us the typical AMRESORTS feeling. Not sure if this resort should be a part of the brand. Really outdated and run down. The shower leaked, no cable/TV, no luxury, thank God my husband and I can make the best of anything.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-2

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-3

    Disappointed

    Reviewed by AlexandraM906(Texas) on Jan 09, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Very disappointed at this place, rooms need a touch up, but that's the least. 4 restaurants and only 2 in used, wait time to be seated around an hour and wait time to be served around 30 mins. After waiting so long the food was not the best at all specially those buffet style meal were yuck. Was my birthday weekend ans I hated it. I've stayed in the same family hotel in Puerto Vallarta and was superior that's why I chose this one in Cozumel since it was my first time in czm. Definitely won't go back nor recommend it.