Sunscape Sabor Cozumel Resort & Spa

We have stayed here 3 years in a row. I come with my 2 college daughters and it feels like our 2nd home. This year as we got out of the cab our favorite bell man Juan Carlos welcomed us with a hug and a huge "Welcome Home". Juan Carlos was so patient with us as we decided to switch rooms from a smaller room to a larger one with an ocean view. The staff are all very friendly with big smiles and a Buenos Dias when you see them. The restaurants are wonderful but our favorite was El Patio. Mario and Angel are so helpful in choosing the right food and drinks. They always wanted to make sure your experience is wonderful. Christian the bartender was kind and made the best drinks! Big hugs were given to Juan Carlos before we left and all were sad to leave thinking it would be a whole year before we saw him again!

Our family of 4 (kids aged 10 & 13) had a fantastic experience at Sunscape Sabor! We received a free room upgrade upon arrival. Room was big, cleaned every day and the mini fridge restocked everyday. We felt safe at all times. The pools were great. The beach was beautiful, although a bit rocky the deeper you went but we all understood that this area is a coral reef! We went snorkeling one day, don't overpay with the excursions being offered. Book directly through the hotel (located next to El Patio restaurant by the towel area). They take your to the same three reefs for half the cost. The water sports were fun and the kids loved it all. The activities, daily and nightly, were fantastic. Our family esp loved the beach volleyball twice a day. Arbey and Israel were the best activities directors and took a personal interest in involving the kids. The foam party was awesome! The food was pretty good. We ate most of the meals in the buffet, Isabel was a fabulous server and always made sure our drinks were full. Breakfast was the best. The drinks were delicious, ask for top shelf liquor. Alfredo was our favorite bartender at Coconuts bar. We never had to wait for a table or a drink. We had a fantastic experience and would absolutely come back. The sunsets were breathtaking, every night. This was one trip we will never forget.

My friends and I recently stayed at Sunscape Sabor. We had a fantastic dinner at El Patio. The food was good and our server Max (Maximiliano) was the best. He not only gave us great service for the evening, he made other recommendations and went out of he’s way to obtain menus for the places he recommended. We took his advise and had our best and most memorable dinner thanks to Max for being more than a server. He loves his job and it shows.

The ocean and sunset views were phenomenal at Sunscape! The entire staff was extremely friendly and welcoming, highlighted by our favorite bartender, Alfredo. Alfredo was working Coconuts Beach Bar and was very outgoing and terrifically skilled!

We over paid for this resort. Very basic resort compared to others. Not much for amenities. Check in was slow. We were suppose to have a room with two beds. Ended up with a King and a futon type couch. Didn't recieve any compensation for the room mishap. Service was slow at the restaurants and pool side. No service on the beach. No swim up bar. Overall they didn't have enough service staff or bar staff. We had great service once on the last day at the pool side after tipping heavily. The booze was watered down to say the least. The food at the restaurants was just ok. Anything that was served with "sausage" including pizza had cut up hot dogs for sausages..LOL but I'm serious. Same menu every day at all three restaurants. Nightly entertainment was minimal. Basically the resort was just OK.