W Fort Lauderdale

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 747 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Veteran’s Weekend Staycation

    Reviewed by Talia R() on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Christian and Brian were so kind to us! They helped us out with our beach chairs and provided clean towels. They even placed us close to the water and were not bothered by our requests. They were both very professional, polite, approachable, informative, and just went the extra mile with their service. Both these gentlemen added a great value to our mini weekend vacation. It’s so refreshing to experience great employees. Thank you W hotel! We will come again!

    Beach Fun!

    Reviewed by 0000101010(Niagara-on-the-Lake, Canada) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Brian and Christian were the most helpful people we've ever met in Fort Lauderdale, and we're from here!!! Beach rental chairs were great. Even with the weather being so so. Thanks guys! Will come back to the W just for you!

    There is room for improvement

    Reviewed by MtthQuin(New York City, New York) on Nov 06, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    There were several issues I had with my stay starting at the very beginning. The welcome experience was severely lacking. The Welcome Desk talent that checked me in did not confirm and reservation details and had a couldn’t be bothered attitude. She did not confirm any reservation details and barely spoke while processing the check in. I arrived at the hotel around 11:30am and was told the room wasn’t ready which is understandable. I walked away and not 3 mins had passed when I got a call from the hotel says my room was ready. That to me shows that the welcome desk talent didn’t even want to check to see if rooms were available. When I arrived back I was simply handed my keys and sent off. Once I arrived to my room I was greeted by a horrible smell of mold/humidity. I also noticed that the sheets had small red and yellow stains and were ripped. As I left to have lunch I asked the Stylist in the hallway if the room could be sprayed with some sort of deodorizer and she said yes but I doubt it ever was since it smelled just as bad when I got back later. The room was also missing shampoo and only had shower gel. I did have to call and request shampoo and conditioner. When the sheets were changed on the 2nd day there was an even bigger tear in the new sheets. Not something I would expect from a W Hotel. I reported the issues on the Bonvoy App when I was prompted how my stay was going and they sent someone to replace the sheets. While appreciated I don’t believe that it should’ve happened twice with different sheets. I used my Marriott Bonvoy points and 130,000 points later I feel that this property is certainly not worth it. The only reason I didn’t give a 1 star review was because the WET bartender Katie and other talent I encountered throughout the property were friendly and attentive. I have included pictures of the sheets

    On the beach

    Reviewed by CSWalker71(Belfast, South Africa) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A Vibey busy hotel with great beach access. Large pool areas with loud music and good views. Rooms were modern and comfortable with lovely open plan bathrooms. I stayed in two bedroom suite with kitchen which was great. Reception was a bit slow and service generally could have been better.

    My Favorite hotel in Fort Lauderdale

    Reviewed by jasonf1975(Ponte Vedra Beach, Florida) on Nov 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the W on business and enjoyed the hotel. The staff was friendly, rooms were modern and comfortable and the location is perfect. Enjoyed a few drinks at the living room bar in the lobby & the breakfast at the El Vez restaurant was spot on! Would definitely stay again. We got this one on Priceline name your own price for less than half of list price. Great deal.