Pearl Hotel Waikiki

2.5 star rating

This hotel is rated between 2 and 3 stars. 2 star - Budget accommodation with limited facilities and services. 3 star - Standard accommodation with basic facilities and limited services.

    What to expect (based on 1380 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Friendly Staff and a great location

    Reviewed by Charisse_Gallagher(Darwin, Australia) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Upon arrival, the staff were in a position to be able to offer us an upgrade and an early check in - much appreciated after our overnight, long haul flight! The carpet pf our room showed signs of wear, but the room was spacious, well appointed, the beds comfortable and the bathroom user friendly. Housekeeping were excellent and the location across from the International Marketplace, and ease of access to the beach (and to Dukes :D) was ideal. Would recommend to anyone.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    worth it.

    Reviewed by Losa L() on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Well worth the visit! My partner and I spent half the day here. Very educational! Sunhat, bottled water and Sunscreen is a must. We enjoyed walking around with an Audio Tour, which was perfect for us. We enjoyed every minute of it, especially the boat ride to Pearl Harbour.... the oil from the ship bubbling up to the surface is just so surreal after all these years!

    Scary- A woman fell 10 stories to the ground

    Reviewed by ChrissyHartunian() on Oct 04, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    BEWARE- you do NOT WANT TO STAY HERE. We were on the 5th floor, on the night of October 3rd we saw a lady FALLING right past our balcony and land on the ground below. She fell from the 10th floor! The hotel won’t tell us the details, if she survived or not. We saw her twitching on the ground. The hotel won’t tell us if it was attempted murder, intoxication accident etc. It’s pretty scary thinking we could have possibly witnessed a murder. The police banged on our door shortly afterwards and woke the rest of our family up. We were up the entire night. I don’t like how hotel staff handled the situation whatsoever. It was very traumatic for us. They just seemed to want to sweep it under the rug and dismissed any questions we had. Besides the safety concern; the hotel room is outdated and gross. There are stains all over our carpet, our bedding and our window drapes have stains and holes as well. The bathtub is also stained and the bathroom as a whole just looks really dirty. The worst part are the mattresses and pillows- HARD AS A ROCK. I am not exaggerating- I am only 31 years old and have always prided myself on being able to sleep anywhere and backpack and camp wherever I like due to this ability. The ground is actually more comfortable than these mattresses. Every morning my neck and back hurt, I even bought a pillow at the mall because I couldn’t stand it. It’s absolutely awful. I am shocked this is considered a 3 star hotel. It is in need of much cleaning and updating. Oh, and we saw a cockroach!! I didn’t even know Hawai’i had these, I’ve never seen one on Maui. So there you go- if you have motel 6 expectations, you will be okay with this hotel- it’s on par with a one star motel, your average motel 6. If you want to sleep well and enjoy your vacation, I would stay elsewhere and get a place that actually had a pool as well. Another issue with the customer service- they pulled a switch on me. On the website they advertised $30 parking per day, then at the counter they told me $35 per day. What’s funny is they gave me a parking pass that says $30/day on it ??????? I don’t trust the people that work here. Another important thing to note- WiFi is very sketchy. This was important to me, and we had continuous problems staying connected to the WiFi. When we could connect, signal was very weak.

    Good location

    Reviewed by Yaytravel33() on Oct 03, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    It is in a good location to the main centre of waikiki and shops, beach, food etc. one block away from main area. It is just a walk through market place and you are on the Main Street of Waikiki. You get what you pay for though. Not the cleanest- non slip mat in shower was covered in black mould, old carpet has a number of stains on. But offers fridge and microwave and coffee if that’s all you need. No breakfast included either, think about how much you spend on this sort of thing before booking. It all adds up!!

    Great location, expect average comfort

    Reviewed by wanderlusting731() on Oct 01, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The staff are wonderful and the location is fantastic, in the heart of Waikiki. The hotel offers free beach towels to check out which are a great addition. However, the rooms are quite dated. Much of the molding needs to be replaced, the bed is not very comfortable, and the sheets are quite scratchy. For my purposes in traveling for work, this hotel offers the basic amenities I look for with an unbeatable price. If you travel for location and budget, this hotel offers just that.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-5