Sunscape Dorado Pacifico Ixtapa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 4393 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Sunscape ixtapa

    Reviewed by Adventurer255021(Chetumal, Mexico) on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    8 days at Sunscape in Ixtapa. Beautiful facility, great staff, excellent rooms. A few drawbacks though. The covid has hampered the use of the entire facility. I was looking forward to a massage. Another drawback was the food. Quality and variety was lacking big time. When your room service meal is better than 2 signature restaurants we have a problem. Alo if your a smoker you are in trouble. No place to smoke

    Great family resort

    Reviewed by Samie_8(Calgary Alberta Canada) on May 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a great time at this resort. Food was just ok but my 3 yr old loved the water slides. Beds and pillows weren’t great either. Resort is clean and staff are great. Bars don’t serve until 11am and there isn’t much for evening entertainment.

    Fun in the sun

    Reviewed by incognitojose() on Apr 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This past trip to Sunscape in Ixtapa was not my first visit to this resort. I have to praise the bellboy staff for making you feel like family by remembering your face was a great start to the vacation, thank you brian and luis for that. Rooms are comfortable, I would go for full ocean view. Partial view got me a peak at the ocean and a full view of condos next door. I cant speak highly enough about the staff who work the restaurants, bars, and pool staff who go out of thier way to make sure you are taken care of. Special thank you pool bar staff Simon, Raymundo, Luis, Ulysses. The highlight of my trip was the activities. I love to play volleyball and have alot of active fun on my vacations. Thank you to ALL the staff. Rambo, Jesus, xavi, and all activities staff. I do wish activity staff would be allowed to play music more freely during the day. Many of the guests felt the same way. I cant wait to come back for more fun. One thing I wish was better with the resort is a larger variety and perhaps quality of food and drinks. As far as all inclusive resorts go this is where this resort falls short.

    To Escape the Plandemic

    Reviewed by healthtraveller(Southern Mexico, Mexico) on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fabulous Hotel. We checked into Sunscape after visiting the hotel and being given great service and attention by their wonderful conceirge Jorge. The room was fabulous , with a balcony looking dircetly over the pool and beach. All the staff were incredibly helpful and people couldnt do enough for us. It was a difficult time for everyone yet all the staff remained completely upbeat, positive and encouraged us to join in sports activities which was great fun THe waiters pool side service was second to none or there was the choice of the swim up bar. Allinclusive drinks were good quality and plentiful!!! The wellnesss centre was excellent and I sampled a few Massages Facials and even a haircut. The gym was adequate with a couple of running machines, cycles, cross trainers and multi gym plus space for floor work excercises. I would thouroughly recommend Sunscape Dorado Pacifico.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Home Away from Home....

    Reviewed by John P(Toronto, Canada) on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    To avoid the harsh winters in Canada, I make Ixtapa my second home. For the third year I have selected The Sunscape as my second home and it was fantastic as usual. Regardless of which hotel you select in Ixtapa since you will get a great beach and fantastic weather, the hotel makes or breaks your vacation. After doing extensive research of all of the hotels on the Ixtapa strip, the Sunscape met all of my requirements...a .spacious clean room, a variety of restaurants and food, but most importantly is the attentive friendly staff that is second to none. The location is at the centre of town close to shopping and if you get bored of the food in the hotel, there is a variety of restaurants just across the street. If you are looking for a long term stay, the Sales Director will offer you a reduced rate.Overall, the hotel has been renovated a few years ago so it is the most modern of any hotel in Ixtapa. Please note... if you are looking for 5 star food then please go on a high end cruise ship or perhaps go to a Ritz Carlton in Cancun. If you want consistent sunny weather and a great walking beach, you will not find it anywhere else in Mexico.(Trust me I have been to every location in Mexico and Ixtapa is the best !!) I am sure you will not regret The Sunscape as your vacation of choice in Ixtapa ! Enjoy !!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5