Sun Peaks Grand Hotel & Conference Centre

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2249 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Donwhill since leaving Delta brand.

    Reviewed by alexanderrD3606PS() on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Went for 3 nights with the family the mountain did not disappoint but this hotel really did. Travelling with a 2 year old and 7 yr old, we got up there early they told us we had to wait to check in till 2 pm or pay $50 to check in at 12:22... with a 2 year old we checked in early after they admitted that room was ready and that the hotel was very VACANT. this is also after we upgraded our room for $75 a night to a junior suite... we also asked to be on the lift side of the hotel (pool side) they said NO. 1.)our tub was completely clogged and not draining 2.)room wasnt clean there was food under out night stand when we checked in. 3.)staff at frond desk wasn't rude tried complaining to duty manager about check in process etc they said nothing they could do. Complaining got nothing done... This hotel was so amazing when it was a delta I"m assuming they don't have the same standards as that chain now.

    Individual ratings:

    Service

    Service-1

    Value

    Value-1

    Amazing hotel

    Reviewed by mandybessie() on Jan 09, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Such a welcome escape from the ordinary. Beautiful hotel with lovely staff. Got a complimentary upgrade which was deeply appreciated. The heater was very noisy which made it hard to sleep. Amazing views and ambiance!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Repeat guest

    Reviewed by Odyssey733977() on Jan 06, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Best location and comfortable, attractively updated rooms. My suite was not ready at check in time again. Service was slow in Mantles lounge again. The entrees are over priced and disappointing. Staff is always friendly.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-4

    Good hotel, great location

    Reviewed by ArashVajdi(Auckland Central, New Zealand) on Jan 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed there for 4 nights and enjoyed our stay. The A/C makes a lot of noise but I don't have any problem sleeping with the noise. Underground parking was nice. You can ski out to the slopes but have to walk about 100 meters back to the hotel at the end of the day. Hot pools are nice. I also liked the Mantels restaurant). They have a Ski storage room, but there's no token or receipt when you give them your skies (and I saw someone lost their skies).

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great stay despite covid times

    Reviewed by sher12021() on Jan 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband, 2 young kids and I had a great stay at this hotel. We stayed in a one bedroom suite which was perfectly suited for our needs. The pool was very cold but the hot tubs were nice. Would love to see a separate coffee bar but you could grab a to go coffee/tea at the restaurant downstairs. Very central to the cute village with restaurants and specialty stores. Great location to drop the kids at ski camps in the morning. We will go back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4