Fiesta Americana Mérida

4.0 star rating

Quality accommodation with a variety of facilities and services.

    1. Home
    2. Destination Guide
    3. Mexico
    4. Merida
    5. Fiesta Americana Mérida
    6. Fiesta Americana Mérida review

    What to expect (based on 1860 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    service and location good,,food ??

    Reviewed by singnbob() on Mar 12, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We enjoyed to a degree our 4 days at the Fiesta Americana. the staff was great and the location is fine for getting to things of interest..however on the 3rd day we got sick from the food and we avoided the water so it had to be something we ate.. we did eat some salads and had been warned about eating fresh veggies so perhaps that was our mistake but it was a disappointment.. 3 days of sort of fasting and lots of pete bismol and charcoal and we are ok and it made us miss some things because our energy was diverted to say the least

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3

    luxury hotel without the amenitirs

    Reviewed by Explorer08434555229(Toronto, Canada) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed for 5 nights, The lunch, dinner and breakfast buffets where beyond expectation for variety, quality and preparation. Beds where comfortable and my room was clean. The rain head shower was a bit awkward. Some staff spoke no English making it difficult to communicate. As well, there was no guest services guide in the rooms. When I asked at the front desk about services , they couldn't answer my questions. If these problems does't bother you, I highly recommend this hotel for comfort, dining, location, and friendliness of staff

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Excellent service, location, accommodations, and amenities

    Reviewed by VSeizys(Chicago, Illinois) on Mar 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited Merida for a month, reserving an Airbnb, but that didn't work out, so after a week we searched for place that could accommodate us on such short notice. After several days of online searching and visiting all the hotels in the area around the Paseo de Montejo we ended up at the Fiesta Americana, and boy, are we glad that we did! We chose a junior suite, and the hotel discounted the price because we were staying for 20 nights. Included in the price, along with access to gym and pool, was breakfast and dinner in the 5th floor Fiesta Awards lounge. The food was plentiful and delicious. The staff, everyone from the front desk, concierge, security, all the way to the ladies that cleaned every day, were friendly and helpful. The rooms were very clean, the towels were large and plentiful, the bed large and super comfortable, and even though our 2nd floor suite faced Avenue Colon and all the traffic, it was quiet. It helps that the hotel is set high above street level on top of a mall. The location was perfect for shopping or renting a car (there are 10 in the mall from which to choose), walking along the Paseo de Montejo enjoying the sights, enjoying multiple restaurants and cafes, and walking to the downtown area. The hotel is a popular place to hold conferences; there were several during our stay. Parking in the underground garage is free for guests. We highly recommend the Fiesta Americana and have no doubt we would stay there again in the future.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Excellent

    Reviewed by MariusP816(East London, South Africa) on Mar 02, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I was welcomed by very friendly check in. Everything was prepared at my arrival. I just had to sign take the key and go to my room. Excellent service, Delicious breakfast. Friendly Staff. The rooms are clean and very comfortable. Located near nice restaurants

    Great location, very nice stay

    Reviewed by 8wojciechs(Warsaw, Poland) on Feb 26, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great location, very helpful staff, really clean, nice breakfast buffet. We had a very nice suite with super comfortable bed. Hotel provides also very nice baby cribs for their little guests. Worth visiting!

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX