Fiesta Americana Mérida

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    6. Fiesta Americana Mérida review

    What to expect (based on 2042 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    The worst hotel service

    Reviewed by Jose H() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The hotel dont care about The guests, they had an event on the terrace and the music was really loud and couldn’t sleep and the front desk people didn’t do anything. The sales people didn’t do anything to make us feel comfortable. They just care for sale and after that they forget about you! The worst experience

    Do not park underground, rip off

    Reviewed by whazzoo1() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Went to the hotel to have breakfast and went into the underground parking. The lot was open with no signage for being full. The parking lot itself was extremely dark and hard to see in. We drove around for a few minutes and the lot was absolutely packed. We ended up turning to the exit and told the attendant that the lot was full and we could not park. He demanded 20 pesos for the privilege of looking for a place to park. I told him to call his boss as I was not paying a centavo, as they did not provide anything. After 5 minutes of me sitting there and refusing to pay, he decides to take me to the hotel managers office. The management wisely That I did not have to pay. So beware if they do this scam to 20 people a day they are making more than their pay.

    A classy hotel worth considering

    Reviewed by Ronniegph() on Jul 29, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The rooms are classy and comfortable, reception is efficient, and the food and service in the restaurant are excellent. The bathroom was clean and quite adecuate, but beginning to look a bit out of date.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Excellent Service Overall

    Reviewed by paul_fernyhough() on Jul 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent Service Overall - Especially the House Keeping and Restaurant Management and Staff The Only Negative is the Language Barrier at Reception as an English Visitor, but this can be easily rectified by being directed to the few fluent English speaking staff. That said the House Keeping and Restaurant Staff were Excellent as was the Room Selection and Managers Greeting on arrival

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    ICOM10

    Reviewed by jj1974707(Prague, Czech Republic) on Jul 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    visiting Merida on a business trip - attending science meeting. Enjoyed the stay in the hotel - spatious rooms and excellent cuisine, appealing interiors and very friendly services. At times loud due to ongoing reconstructions.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

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