Iberostar Selection Rose Hall Suites

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5567 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Covid Vacay

    Reviewed by 2020YYZ(Toronto, Canada) on Sep 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Iberostar Rosehall Suites (Ocean Front Junior Suite) Sept 5th-12th. Prior to arrival I reserved concierge fast track service at MoBay Airport to avoid the huge lines ups due to the covid screening process. This saved us approx. 3 hours in line! Upon arrival at the resort we noted that it was quite empty (running at 10-20% capacity); great for us as easy to maintain social distancing. Hotel staff observed covid protocols consistently: wearing masks & requiring guest to do so in all public areas; sanitization of hands entering every area of the resort; breakfast buffets were serving stations with plexiglass separating guests from food & servers where possible; sports area sanitized equipment prior to & after usage; no island tours or excursions however hotel offered a few outings for hotel guests only – no guests from other resorts & no stopping at islands. We took the catamaran snorkel tour & had the entire boat to ourselves- Williams & Carlington (crew) were absolutely fantastic & fun! Beach servers Jo-Jo & Kadeem were absolutely a pleasure, thanks ladies! Our lifeguard Susie always friendly with a ready smile & daily chat. Dinners were a-la-carte every night except Saturday (buffet). Ruth’s steakhouse was our fave – steak was done perfectly! Mare Nostrum (Mediterranean) was also excellent, loved the lobster! A special nod to servers: Wayne, Raymond, Monique, Omray, Shane & Garcia! You were all wonderful & made our dinners that much more enjoyable. I must also mention Christopher our omelet station cook, always very pleasant, thanks for your great work! I would highly recommend this resort especially during covid, great service, very safe & tonnes of beautiful space to relax & chill out.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Thinking about canceling your trip to jamaica? DONT

    Reviewed by 206japl(Chicago, Illinois) on Sep 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I know the travel restrictions look daunting, just do them. Once we made it into the country and got to the suites, I didnt want for anything the entire week. The food was incredible and the weather despite an ominous forecast was even better. There is no way I can articulate just how amazing the staff is here. Patrice was our bartender at the beach for the entirety of our trip, but really so much more then that. She did first aid, told us all about the island, but most importantly she was my friend. i found myself hanging at the bar with her and just chatting. she even went to the store in her free time to grab me a drink native to Jamaica that i wanted to try... 3 days in a row! Theolyn and Felix were also amazing nothing but genuine hospitality. I was there for one week and could've stayed one more, that's a big deal coming from a home body like myself. that's what they do here, they make Jamaica feel like home. I will be back. DONT BE A FOOL! GO TO JAMAICA!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Well needed Vacation Relax and Refreshed

    Reviewed by J P(Canada) on Sep 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our first trip ever to Jamaica, during the pandemic. The staff was so friendly and service was excellent and many people to name: Marcia B and Kishanne S, from concierge and food truck chefs Dwayne, Dennis, Kemar cooking delicious food (jerk chicken, burgers, hotdogs and specialty lobster and salmon). The bartenders and entertainment Carlos, Peaches, Richard, Lloyd. We highly recommend and hope to visit again soon. Great times and good food and facilities. Beach entertainment almost every night. DJ from the Diving shop took great care of us for kayaking. We had a beautiful room with an oceanview.

    Best Trip EVER

    Reviewed by melissasN1943SD() on Sep 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you want a beautiful ocean front hotel with amazing food and drinks, stunning views, as well as the world’s greatest staff, then this is the place for you!!! We were there for a wedding and basically had the entire hotel to ourselves due to COVID. The staff go above and beyond to make you feel safe and welcome during these crazy times. They have mask rules, sanitizer everywhere, and cleaning crews that are constantly working. Ladies who are booked to get married here: DO NOT CANCEL when you can say that you had a completely private beach wedding and were treated like a queen! I was a bridesmaid in this wedding and saw first hand how they went above and beyond to make the bride and groom and their guests happy and safe. Perfection is a great way to describe this resort. Originally we were supposed to be at one of the sister resorts next door, but had to be moved due to them not being opened yet. No one in our party was upset by the changes, they treated us like royalty the entire time. The only “issue” (because not really) that I had was the lack of water pressure in the shower, as I am a girl with long hair that takes forever to wash yet I still survived it just fine. We had no issues with only one restaurant being open at a time at night, we got to eat at them all during the week we were there with no complaints. Be prepared to be overstuffed with their endless options and gourmet dishes! We really fell in love with the staff while we were there. You could tell how excited they all were to have people in the resort again, and they showed that through their wonderful hospitality. There are too many names to remember, as we met so many wonderful people and had so many great conversations, but there is one we will never forget. We were on the Star Prestige Beach and were taken care of every day by the lovely Patrice. Words do not describe the sweetness and generosity of Patrice. She took such good care of our entire group of people, and really just went above and beyond for all of us. Buying Ting in the mornings before getting to work so she could make us the best drinks possible, teaching us about Jamaica and the people and their culture and sayings, sharing so many laughs, fixing minor injuries, I mean it really just doesn’t stop. She was our Momma, and us her babies and we cannot wait to come back and see her again!

    Rachel & Chris’s Wedding Best Wedding Ever

    Reviewed by ChicagoLuca(Chicago) on Sep 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Getting into Jamaica is difficult( negative PCR COVID-19 test results w/in 10 days of flight, obtaining a travel authorization from Jamaica, etc.) but well worth the effort. We attended the first wedding in six months at the resort. The staff is incredible. They wear masks all the time. The hostess squirts sanitizer on your hands and ensure social distancing; guests wear masks in all restaurants or inside spaces. I felt very safe. The wedding on the beach under a full moon was breath-taking. The tent glowed in the darkness, a chandelier hung from its ceiling, giving just enough light. The tent had a dance floor, and we had a DJ who played our song requests submitted with our rsvp’s. Dinner was tasty and well-timed. (Hair and make-up stylists came to the bride’s room. We ordered champagne and lobster tails as snacks!) Their prestige beach became our hangout. The 22 of us were the only ones using it for five days so we felt as though this were our private island. A HUGE shout-out to Patrice whose fun personality shone through. She served drinks tirelessly, laughed and sang and made us feel at home. Our oceanfront suite was impeccably clean. A large space, it contains a minibar, closet, closet with a safe, sitting area and a balcony overlooking the ocean. I was impressed with the service, the hospitality, the clean beaches, beautiful infinity pool... If you have the opportunity to visit Jamaica, stay here.??