Sandals Royal Caribbean Resort and Private Island

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7228 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    1/2 Birthday Staycay Weekend

    Reviewed by SimiKingston_Jamaica(Kingston, Jamaica) on Feb 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful weekend where excellent service was experienced from we drove on to the property until we left. I keep being impressed by the Sandals Team at each stay. Devron and Gavon stand out. We enjoyed the facilities - love the renovations done. You can see the perfect settings chosen for my pics! Felt 100% safe based on practices being observed in your Platinum Protocol. Was confident we could trust Sandals and we were not disappointed. Love love it here?

    Safe as ever, Romantic as Always!

    Reviewed by MikeLorna(Cedar Rapids, Iowa) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed for our 8th time from Feb. 14 - 22nd, 2021. We thought about canceling several times over the past 6 months with COVID, but decided that after nearly 12 months of work and home, work and home, we would take the leap and go. So glad we did!!! We felt very safe and almost in a bubble during our entire stay. We did not venture off resort, but didn't need to. The Royal is as great as ever, and all staff wore masks the entire time. Guests usually wore masks to the restaurant and in enclosed spaces, but they sanitized before entering any restaurants, and hand sanitizer was available everywhere. Staff kept the surfaces of all seats and tables wiped with cleaner after every guest left, including the boat to the island. Buffet in the mornings you had a masked and shielded worker accompany you to dish out whatever items you wanted on your plate. (Shout out to Garfield, our awesome server!) All of the restaurants were at their finest, food was amazing as always. The housekeeping staff was phenomenal at keeping our room spotless! Michael with groundskeeping keeps the grounds immaculate. Simone, Mario and Kendale(?) with waterports were great in getting us back and forth to the island every day. Owen and Stacy at the island bar were awesome in keeping us loaded with our rum drinks and other delicious drinks. Odane at the Thai restaurant is still amazing, and one of our favorite people. Floyd did a wonderful job serving our party of 6 at a private dinner on the lawn for our friend's 17th Anniversary. Our massages on the island by Keron and his wife were out of this world! Would highly recommend these two! We felt very safe and had no worries during our stay, with all of the precautions being taken. Our COVID test for our return was quick and painless, with instant results. (At no charge!) The manger's dinner, always our favorite, did not disappoint, and it felt great to be appreciated as returning guests. Finally, the butler staff - Ellis, Sheri Ann, who we did not have this time, always went out of their way to make sure we had everything we needed. Anthony and Damion - you two ROCK as our butlers.....there is nobody better. A huge shout out to Dawn Smith, the general manager, for always going above and beyond to ensure that guests have an amazing time. We had several conversations with her, and she was always accessible to talk to guests. We are already booked for our 30th Anniversary in 6 months! The bottom line - just go and have an amazing, romantic time.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Sandals Over the Water Bungalows

    Reviewed by C1146THheatherw() on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I spent 3 nights in the Sandal's over the water Bungalow villas in Jamaica. Trip was amazing. The Butlers made sure my 50th birthday was made special for me and were great, everyone was very friendly and made sure we had everything we needed. I had Breakfast, lunches and Dinners served on our deck over the water. I have always wanted to go to either Fiji or Maldives, but could not spend that much time in an airplane. This was a fantastic vacation, once in a lifetime over the water experience.

    Another Wonderful Sandals Experience

    Reviewed by Wendy H(Santa Clarita, California, United States) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I needed a quick getaway so we booked a last minute, 4 night deal to this resort. This trip was actually our 4th time here and our 20th Sandals trip. We keep coming back because we feel like family. We have never met a staff member that wasn't super friendly and efficient. Several employees were outstanding - Stacy, one of the bar employees on the private island is so upbeat and entertaining (she sings as she works). Simone - the ferry boat captain, was always happy to be driving her boat and happy to see us every morning. Rolando - one of the Loyalty employees, answered all of our questions and helped us to decide where to book our 2nd free week trip - Sandals Royal Caribbean! Because this was such a short trip we didn't get a chance to encounter all of the wonderful employees there. Next time. We have to commend Kaye (the Loyalty manager) and the General Manager, Dawn for running such an incredible resort that we want to keep coming back. GREAT JOB!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Excellent Trip

    Reviewed by E6051NZmelaniec(Woodbridge, New Jersey) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we arrived the staff was overly friendly and attentive. Our butlers RAYO and DUANE were absolutely AMAZING! Dinner reservation, excursions, mid afternoon snacks in the room, drawn bubble baths and so on. They made our experience care free and fabulous. The rooms are beautifully renovated and the grounds are kept well. The food is better than any other all inclusive I have been to. Can’t wait to return!