Beaches Negril Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6344 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing Girls Trip!

    Reviewed by Sara E(Woodstock, Canada) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent last week at Beaches Negril - it was amazing! From the minute we arrived we felt like family. Michael W (front office) was fabulous! Not only did he show us to our room, recommend restaurants/activities but he was incredibly attentive all week long. Always stopped by to say hello if he saw us out by the pool or walking around the resort. It felt like we'd always known him! We learned so much about Jamaica from him. Clarence (fitness) was absolutely adorable! How could we not participate in the water aerobic sessions?! So much fun! He has such a fun personality & a beautiful smile! Every time we saw Clarence, he made a point to say hello & ask how our week was going. He even talked some of us into volleyball on the beach! Miyoka, Rojaye (sp?)(main pool bar) were a delight! Rojaye remembered our drinks of choice immediately and made sure to have what we wanted each day, always greeted us with a beautiful smile :) Miyoka was so sweet and attentive, cute as a button. She consistently checked in with us by the pool to be sure that our drinks were fresh. We had some great conversations about the differences between super sunny Jamaica & chilly Canada. Phillip, Kemaria (sp?)(Mariachis) were fantastic servers. Great food recommendations and very attentive throughout our meals. Venessia, Wilfrid, Terryann (Stewfish) again, fantastic servers. We were 4 women vacationing together, very giggly, lots of wine (probably a little annoying!) but everyone was so fabulous & friendly and genuinely happy to see us enjoying ourselves so much. Stewfish was our fave place to eat. Lurine (sp?)(concierge) our lifesaver! When our flight was cancelled last minute on the day we were leaving, we were a bit stressed. Lurine took the time to contact the airline for us (not easy to get in touch with WestJet, fyi) and arranged for another room for us to use for the day until we could get the shuttle back to the airport later that night. Superb service & again with a beautiful smile. Thanks Lurine!!! I really can't say enough about the level of service we received at Beaches Negril. Yes, our room was clean & comfortable, the pools were clean, the food was fabulous (at every single restaurant). But what impressed us the most was the people. Jamaica is a beautiful island with even more beautiful people. So incredibly welcoming & friendly. We had an absolute blast and will definitely be returning! Thanks to everyone that made our week so memorable!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wonderful Holiday!

    Reviewed by lisaB3126XY(St. John's, Canada) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Beach was beautiful, the pools were clean, the service was awesome! Kids really enjoyed the lazy river, watersides, nutella creps and of course the beach! I wish there was more real fruit drinks instead of the slush puppy type with flavouring ones. But would definitely go back!

    Good but not 5 star

    Reviewed by mitchm11741(Holbrook, NY) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Just came back from a week at this resort. Before I say anything, I will say I wanted to love this place. I did not. Had a good time but if you have ever been at a true 5 star resort, you will find this is definitely not 5 star. Anyone rating this place 5 star is being very kind or has never been in a 5 star resort. Great 3 star or maybe low 4 star, at best. My critique would not have be so severe if the claim was not that this was 5 star AND if it did not have 5 star pricing. The Good: 1. Staff is incredibly friendly and well intentioned 2. The beach is beautiful especially if you can get under a shade tree (don't waste time with an expensive cabana) 3. YoYo yogurt place is the best quality food offering on the property 4. Everything is compact 5. Excellent quality liquor 6. Fun pool and Sesame Street activities for the kids 7. Comfortable bed 8. Room is clean The Not Great 1. Food overall is quite mediocre and quality is spotty. After a week, I was sick of all their offerings. All with limited menus with highly variable preparation. If you have ever gone on a cruise, by way of reference, this is a notch below most mid-range cruise lines (i.e Norwegian, Royal Carib). Even the kids were bored after a couple of days. I had one guest say to me, after nearly a week, give me the food ingredients and I will cook it myself on the beach. 2.By the way, I never would have thought someone could ruin a recipe (the preparation was OK but the recipe was wrong) of chicken parm. It is like the chef never read an Italian cookbook. (Tip for Sandals: Make it easy. Go on the internet and look up ANY recipe for chicken parm). The Venetian is a step down from Olive Garden which cannot justify calling itself an Italian restaurant. 3.. Sheets and pillow cases feel like they are starched. Very "stiff" and scratchy 4. Internet service is good in many places, just not some of the rooms (at least not ours). 5. Nothing much they can do about this but the ride from the nearest airport to the resort is less than ideal. It is a long 1 ½ hr drive along a much less than scenic landscape (can't help the poverty, that is for sure). Our ride back was in a cramped and uncomfortable bus. Thankfully, the air conditioning sort of worked. The Not Good (These are the things you expect to get right in a 5 star) 1. Bathroom vents to the hallway means there is no audible privacy in your unit. If shy about adult "activities" with kids in the room, then no problem. If you want to engage in any "adult activity" between consenting adults, expect everyone walking by will hear. 2. Most food restaurants are outside. Yuck. The heat and humidity is incredible. When I am eating, I like to be in a comfortable, air conditioned space. 3. While the help is very friendly, they are not particularly conscientious. This means, you may have to ask for things 2, 3 or more times and maybe, just maybe, you will have them do what you ask. They are friendly but ineffective, overall (there are some exceptions). 4.The overall resort needs a major investment in refreshing the aesthetics. It needs more than a coat of paint. It needs maintenance practically everywhere you look. By comparison, look at a Disney property. You will never see cracked tiles in the pool, mold, unsanitary bathrooms, piles of towels, glasses and dishware scattered about anywhere on their property. And Disney is not even 5 star. 5. The hotel was about 50% booked and, by mid-day, you had to go begging the staff for pool towels. All this while piles of used towels are scattered all about the pool and beach areas. 6. The bathroom by the pool area is absolutely positively disgusting. Think of going to the bathroom at your local gas station dirty. 7. No elevators. Good thing they have porters to carry luggage to level 3. Here is a tip... shmooze the staff on the beach and they will put aside beach chairs for you (with towels and toys for the kids) and the waitress will keep the drinks and food flowing. $20/day will get you a lot of service and a spot in the shade. No need to rent a cabana on the beach. (Forget the no tip policy unless you are satisfied with very friendly but mediocre service). Overall, the place was OK. The water is beautiful. The kids will have fun (I would not come here without kids). Rooms are OK and the food is tolerable. I would say this place is not a good value in that you spend a lot and have a right to expect a lot. Would I come back? Only if kids were in the mix and even then I would not stay a week.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-3

    Value

    Value-2

    AMAZING

    Reviewed by Gina M(Vernon, New Jersey) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just got home from Beaches Negril and it was Amazing! The rooms were very clean and nice, the pools were great, the beach was perfect and the staff was Awesome! We were a group of 18 and they accommodated us at all the restaurants. The kids loved everything. A huge shout out to Nordel our butler on the beach at our Cabana. His service was top notch and all the kids and adults absolutely Loved him! We cannot wait to return

    Wonderful Vacation with a Great Staff

    Reviewed by Beachmom121(Hanson, Massachusetts) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It took a couple of days to get in the groove but once we did we were in heaven! Michael from the entertainment staff worked incredibly hard and made my girls feel like valuable volleyball team players even at 8yrs old and missing. We took advantage of the Hobiecat, knee boarding, activities, entertainment, watersports, lots off Frozen Banana Mudslides! Other great staff members were Prince and Orlatdo (singing waiter). The family loved the Japanese food and tried sushi for the first time. The things that could be improved. The Italian restaurant was booked up and only late reservations were available. Sound traveled quickly in the wing we stayed in due to open vents in each bathroom that led to the main walkway for everyone. I had to come up with excuses for the weird sounds for my children ears as we are early risers. When it rained there was nothing going on - board games were brought out. As we went in the rainy season - activities should have been planned for when it rained daily. We normally go on an annual Disney Cruise but wanted to try something different. The activities, entertainment and food are good bit are not close to the Disney standard. However unlimited fancy drinks, the swim up bar and unlimited watersports evens the platform. Tip: locals appreciate clothing, sneaker, etc...donations. We were able to get our braid price down with some donations.