Couples Tower Isle

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4142 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Favorite Resort!

    Reviewed by mymilesandsmiles(New York City, New York) on Jan 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had originally planned to stay at Excellence Montego Bay, however because of COVID (October 2020) that resort was closed and we had to switch things around. We ended up at Secrets Wild Orchid for two nights (see that review), and then at Couples Tower Isle for an additional seven nights. Best choice we made! We stayed in one of their eight Villas (four oasis and four signature oasis). Each Villa has its own heated pool and includes unlimited services at the Spa. We took full advantage of the Spa. ARRIVAL - easy arrival and check-in. If you stay in the Villas you get private car service from the airport to the resort included. If not in the Villas you still have a shuttle from the airport, it is just not private. Bags are sanitized. Hand sanitizer stations throughout the resort. Temperature checks. Staff is friendly, accommodating and well-trained. ROOM - Oasis Villa. Absolutely wonderful. Spacious, comfortable, and totally separate from the rest of the resort. Outdoor heated plunge pool with an area for table and chairs where we had room service to deliver breakfast every morning. There were also two "loungers" for sunbathing. The only drawback is that it is not near the beach and is closer to the road, so you do get some road noise, however nothing to complain about. The Signature Oasis VIlla is slightly larger (mostly in the bathroom) and the pool has an additional "wading depth" area where you put the lounge chairs to enjoy the water and sun simultaneously. FOOD - honestly some of the best resort food we have ever had. Multiple restaurant options. Eight Rivers was our favorite. Think upscale NYC restaurant quality food. It is really that good. We have included pictures of the food for you to drool over. AMENITIES - basically everything you could want is included. Water sports are snorkeling, water bikes, glass-bottom boat tours, sailing and catamaran. They also have day trips available to Dunnes River Falls and a few other places. NIGHTLIFE - Craygon (that's his name) and the piano bar are a nightly staple. He is wildly entertaining. Late night they have a club with a DJ. There was one night where they did a martini bar for sunset on the rooftop, which was probably our favorite of the nights we were there. POOLS - there are two. The smaller one has a swim-up bar. The other one is large enough to do laps. BEACH - small private beach area and very well maintained. Drink service at the beach to your lounge chairs. The full length cushions for the chairs were also flotation devices, so you could bring them in the ocean and just lounge on them in the water, then bring them right back to your chair. OVERALL - highly recommended. Such a great experience that we are going back in February 2021 for 12 days! We met a few couples that have been there 50 or more times! BONUS - for those that are "adventurous", they have a private island just a stone's throw from the resort that can easily be seen from the beach. Private boat there and back. Ps. It's a naked island

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    A Calming Place During Covid

    Reviewed by 655tashad(Quincy, Massachusetts) on Jan 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Phenomenal/Accommodating Staff. The rooms located in building #2 are beautiful. Room service menu is excellent. We truly enjoyed our vacation in the mist of Covid. Jamaica until we meet again.. Happy 2021

    Quiet and small beach

    Reviewed by KaylaL09272020(Dickson, Tennessee) on Dec 29, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very small beach, offers nude beach, which didn't go- its small as well. Great customer service and food was great... at times. 15 minutes from excursions but at least 3 hours bus time from airport to resort. Enjoyed the catamaran, Dunn's river and deep sea fishing that was right down the road. Room service was good. Definitely more a quite setting for couples still fun!

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Amazing staff. Fantastic food. Impeccable Service.

    Reviewed by brittanyebarclay(Charlotte, North Carolina) on Dec 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed at Couples Tower Isle over Christmas, and we truly had the time of our lives. The transportation to and from the resort was clean and pleasant. When we arrived at the resort, check-in was easy and seamless. The staff was knowledgeable and assisted us with any questions that we had regarding our stay as well as followed all Covid protocols. Sanitation stations were present throughout the resort and all staff members wore masks. Since our stay was more than 4 nights, we qualified for the complementary catamaran cruise and Dunn's River Falls experience. Both excursions were enjoyable, and I highly recommend them both. We also signed up for the snorkeling, which was fun, easy and great for beginners. We have stayed at many all-inclusive resorts over the years, and the food at this resort is hands-down the best we have experienced so far. In addition, the chefs were more than accommodating to my food allergies, which I very much appreciated. The servers and bartenders were some of the best we have experienced to-date. Michael, Melisa and Angeleke were incredible, and made our stay that much more enjoyable. We will absolutely visit again (hopefully very soon)! ??

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    The staff should all receive a promotion with the title "Romance Engineer"

    Reviewed by 285nathaniels(New Hampton) on Dec 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are now repeaters. This is our second visit after 8 years away and Couples does not disappoint. Special thanks to Corniel and Jermaine who made an extra effort to seek us out and get to know us as we had the pleasure of dining with each of them several times. They both went above and beyond to make us feel welcome. But all of the staff deserve some praise. The food was all fantastic. My wife especially liked Bayside. It was as good as we remembered and we can't wait to return.