Couples Sans Souci

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4688 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Paradise Found

    Reviewed by James M() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Took my Beautiful Lady for her birthday. She was in amazement the entire time. Everything from the room to the food to the special events were beyond our expectations. The entire staff was so very cordial and genuine. She didn't want to leave. The only drawback was the stay was too short. We're planning our next longer stay. L

    Wedding at Couples sans souci

    Reviewed by escapetraveler20() on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I chose to have our wedding planned and executed by Couples sans souci and this was an amazing experience.overall the staff we interacted with were so professional and proactive however Tia Rooney and Lashaun Hoven went beyond the call of duty to ensure that we had our dream wedding. These two wedding coordinators set the customer service bar very high. Lashaun and Tia demonstrated patience and exceptional customer service. The property was beautiful and a very romantic atmosphere exists at this property. We enjoyed the food and all that couples sans souci offered. Awesome job Lashaun and Tia both assets to this hotel looking forward to return.

    Amazing Hotel

    Reviewed by chrisanderson55(Trinidad) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Lovely room and hotel . service was very good . I liked the sophistication and that their was activity but also quiet enough for people in their 50 tees and older . I did see a group with a small speaker on the beach so I think that should be discouraged . The DJ on the beach restaurant at night was a bit loud as well on those nights he played . (most DJ's are deaf) . The nude beach was my preferred beach and it was quiet and lovely too . Possibly my best Caribbean vacation ever. .!!

    Great experience

    Reviewed by ToBreatheIsPrecious() on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great location, incredible ambiance, impeccable service. The food was fantastic. The property seems to have mastered what I believe we all crave for as a guest - that is the ability to have your needs catered to before you even ask for something.

    4th visit

    Reviewed by B1110PQkarens(Westminster, SC) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    October 8, 2019 - October 17, 2919 Mickhugh & Fayon greeted us at the Beach Bar on day 1, what a great way to start our vacation for the 4th year in a row???? They along with TT (Theanell) Ramon & Genovese, Game Host at the Main Pool Bar, are great Entertainment Staff! The games they lead are fun and exciting???????? TT is a great Entertainment Staffer but I sure missed her specialty drink, The Blue Hole, when she was a Bartender last year! Albert, Groundskeeper, remembered my love for fresh flowers from previous visits. He came by in the mornings and brought beautiful fresh flowers. His smile is ever present?? We inquired about Baby A, one of our favorite Entertainment Staffers, and learned that she had taken a promotion to the Front Office. Congratulations Baby A! Ramone & Demone, Beach Bar Bartenders, remembered from previous visits, “lots of ice with Jim Beam & Diet Coke!” for Mr. Jerry?? We were so happy to see that Demone made it through his “Bartender in Training” last year to become a “Bartender” this year. Congratulations Demone! Glendon, Balloon Bar, was a pleasure to see again. He is such a great example of Jamaican hospitality?? Shawn & Rose, Main Pool Bartenders, always remembered what Mr. Jerry drank and to give the Drink Menu to me. Bryan, promoted to Bar Management, always stopped to chat when he saw us. We miss his bar tricks and multi-colored shots poured from one shaker, they were simply amazing?? It was welcoming to see Courtney’s and Vanya’s pleasant smiles again this year at the Palazzina Breakfast Buffet. Sebrina, Cassanova Waitress, helped make our dining experience as elegant as we expected. Lammette, Palazzina Waitress, was attentive without being intrusive. Nigel, was our favorite Worker in Training. He was very attentive, keeping our beverages filled and our table discretely bussed. With a little encouragement we were rewarded with a shy smile. Although we did not get his name we enjoyed the Violin Serenade at the Palazzina Breakfast Buffet. We were saddened that Trevor, Piano Player Extrodianarre, at the Cassanova Restuarant was ill as we have enjoyed his melodies since 2000. We wish him well. Milton’s Entertainment Show was great as always. We missed hearing CoCo Puff, get well soon! Sheryl, Housekeeper, kept our room clean and plenty of fresh linens on hand throughout the day. Ricardo & Jeff, Drivers, shuttled us up & down the hill from B bldg often and always with a smile and pleasant conversation. We loved Couples environmental consciousness of having Fruit Infused Water and paper straws at all the Bars, such a great way to reduce plastic use. The change to clear glass salt & pepper shakers at the Palazzina Buffett was great (it’s hard to keep salt shakers working outside). Alicia and Shanique, Spa, gave us our Couples Massage in a quiet cabana overlooking the ocean. What a pleasant experience! We attended The Repeaters Dinner and enjoyed hearing Mr. Pierre Battaglia, General Manager, speak about the upcoming 2020 renovations. We enjoyed speaking with Mr. Battaglia when we encountered him walking on the Resort. We saw 1st hand on our annual School Excursion, to deliver school supplies we had brought what the the Issa Foundation does for Jamaica’s children. In 2018 the Issa Foundation installed new bathrooms and water fountains in the school we visited. The teachers were very appreciative of the supplies we brought. We have tried to mention the Staff who made our vacation memorable, but may have missed a few, there are so many great Staffers at Couples San Souci. Another great vacation! We’ll be back??