Clarion Suites Kissimmee-Orlando Maingate

We had booked ahead of time through Priceline the day of arrival we got to the hotel to check in but the doors were locked and no one was up front. There was a sign that said please ring bell for assistance. We rang the bell several times with no answer. We even called the hotel with no answer as well. After 40 minutes of trying to figure where the front desk Person was to get checked in, we decided to call Priceline customer service. While calling there was multiple guest showing up trying to check in as well or trying to enter the hotel in general. Most people where locked out with no way to get their belongings or to rest. Priceline also tried calling with no answer and ended up processing us for a refund. We then spent the rest of the night trying to book a hotel last minute which is hard to do in Orlando since it is a hot spot. Definitely do not recommend this hotel to anyone.

It was ok...Bed was comfortable. But every day I was there, I had to go get our own towels, toilet paper and soap. AC worked well. We had to clean our own room. CONTINENTAL breakfast...nope! Its a small plastic wrapped snack and you get to choose from 3 different kinds and bottle water or coffee thats it. Pool was clean and Hot tub was good and hot kids enjoyed it. Would I return...probably not. Front desk Lady was so nice and very friendly.

Nothing out of the ordinary for an $89 room. It fit our simple needs. Front desk was nice during check in and checkout. Close to restaurants. Lots of parking. Restaurant inside hotel was closed so we can't rate that.

Horrible!!!!! I tried 3 different rooms to get to sleep. They settle my family at the first Floor where was flooded and the smell was terrible. After 3 days they allowed to choose another bedroom on the second floor where at least we could sleep. The hotel was empty!!!! The pool was full of insects! A lot of them. There is no safe life security by the pool. On the weekend a big family (7 person) ordered pizza and they ate inside the water (disgusting). And the next day was a little baby naked swimming in the pool where wasn’t supposed have a baby, because they can pee and pooping in the water. We found a band-aid inside the pool for two days The towel for the pool is like hand towel too small Never replace the towel or coffee or shampoo, ever! The breakfast is a trick, just coffee, oatmeal and little muffin When one of those food finishes they simply say There is no more!!! That is it! No apologies no sorry nothing! The woman who works during the day doesn’t care about anything. The girl who works in the night is amazing Her name is Natalie. The worse hotel where I have stayed in my whole life Never come back!!!

Always friendly staff and rooms are big and clean. Always love staying here. The pool is really big and hot tub is great. And the rooms are not outrageous. Location is great so many restaurants in walking distance and a waterpark just a couple blocks away. Definitely recommend it.