Walt Disney World Dolphin Resort

We stayed for one night before returning to the uk. At check in we were asked for $100 pre authorisation by a rude check in girl. When we refused she printed off a section of hotel website, highlighted it and thrust it at us. Very polite eh? They also charge resort fees and parking, be aware of this. The hotel purports to be Disney. It’s not. It’s a very tenuous link with Disney at best. The staff were abrupt and having previously stayed at Disney’s Grand Floridian we expected better. We’ve since found the hotel have taken money off our bank card without our agreement. Spend a little extra. Stay on a real Disney Resort. Boardwalk is just across the road, we like it there.

This is the worst hotel I have stayed at in a long time. Wait forever to checkin because they had one checkin clerk for the start of a convention. The room smells like a hospital room. Honestly, they would have to make lots of improvements to compete with Holiday Inn. Spend your money elsewhere.

We are a Disney family and I realize this is not a real Disney property. I love this place. We had a bigger room with an alcove that felt huge compared to most Disney rooms. Pool area is huge and you can always find a chair. I love that when you get back to the hotel you are at your room. Most Disney properties have many stops within the resort. You can easily walk to Epcot in 15 minutes if you don't want to take the boat. Dinning options at the Boardwalk add so many choices. We had a great 5 day stay and loved it!

We stayed in a king room with no view and were put on the top floor with a lovely view of the dumpsters out back. It was a little weird seeing workers out back taking breaks and smoking but that’s what we get for getting a no view room I guess. We could see the castle and contemporary from our room so that was kind of cool. We got the room on Orbitz for about $120 but we then paid $30 for the resort fee and $25 for parking at the hotel. Here’s my pros and cons list for the hotel: Pros: -Walking distance to Epcot and Hollywood studios -Lots of dining options -Lots of bottled water in the room -Staff was all very friendly and helpful -Front desk gave us a swan and dolphin pin for free after I asked Cons: -Shower wouldn’t get warm -Bathroom was dirty -The room with the shower and toilet was tiny -Room had musty smell -No Disney charm or theming -Heard loud groups of people in the halls Honestly, even with the pros list I don’t see us staying here again unless it’s a really good rate. I was really missing the Disney feel to the resort and cast members. The staff was friendly but it’s a different vibe for sure. We will probably try the swan to compare sometime. We were only there for one night because of our AP preview at Galaxy’s Edge so it was fine for that one night.

We really had a Magical time! The property was amazing and very tidy. We were first greeted by a very pleasant gentleman, Matt who checked us in. He was very kind and gave us a king bed on the 15th floor facing the magic kingdom. I was able to go to sleep watching the fireworks every night. I was so tickled by that. The bed, pillows and linens were like sleeping on a cloud. The room was beautiful. The hotel was gorgeous. The staff was extremely nice. We greatly appreciated the kind extras... free bottle water in our rooms and free post cards. The pool was gorgeous. You are on Disney property, but have a break from the Disney decor. It is a great hotel for couples. You can walk to the boardwalk, other hotels for dinner, Hollywood studios and Epcot. I would definitely would stay here again. Thank you Matt for placing us in such an amazing room!