Sheraton Vistana Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 9552 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    I have had better stays at this resort

    Reviewed by Mommaof5kiddos(Elgin, Illinois) on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I have to say that I was very disappointed in this experience this time around. I am an owner at the Sheraton Vistana Resort. I called ahead to ask if the pools and the hot tubs would be open while we were there as we were not going to be going off property much. I was pleasantly told that the pools were open, one hot tub was going to be open (and yes, I asked to confirm it would not be closed while we were there) and the restaurants were closed on site. But then the hot tub shut down on day 3 of our stay. Hmm, and we were told many different stories by the employees as to why - COVID, maintenance, plumbing issues, etc. VERY UPSETTING TO ALL. And then to see garbage and bags of laundry all around the resort does not make for a very pretty home like resort. I felt very crowded in the resort and usually had to park in a different complex as there seemed to be multiple cars for each room around us. Not very friendly nor very safe for my liking.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Superlative

    Reviewed by texmexfla(Cypress, Texas) on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love the units and how the site is fairly well maintained. This place is a shining star among timeshares in the Orlando area. I only wish more the pools had been open to disperse people rather than concentrate them during these times of Covid 19.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    November 2020

    Reviewed by zippiwatches(Columbia, South Carolina) on Nov 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed at the Sheraton a lot. Like in the past visits it is always clean and safe. The staff was helpful and easy to work with. It was my birthday and I just turned 60 so it was a special time for me. They did an excellent job for us. Can’t wait to return

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Very Nice Resort

    Reviewed by cntr52(Williams Bay, Wisconsin) on Nov 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Grounds are little utilitarian as well as the outside of the unit, but inside of the unit and view of a pond was very nice. Furniture was clean, comfortable, and in good condition. Kitchen was quality, but the dishwasher is a little dated. Icemaker in the freezer was a nice touch. Resort is quiet and parking is ample (although that may be the result of the pandemic). The pools are nice; water is warm. Mini golf course is very basic and kinda boring for what they charge you for it. Didn't use the rest of the activities, but it looked like they offered a lot to do. Very convenient location to drive to the Disney parks and Disney Springs. Close enough to I-4 to get to other parks easily. Grocery store about 2 miles down the road and plenty of restaurants to choose from. No timeshare sales pressure at all. Staff was friendly and helpful. Check-in was super quick. Gated entry was reassuring. Very nice resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Getaway from Reality

    Reviewed by goldenstrand(miami) on Nov 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A beautiful and thriving resort. Unfortunately, Due to the Current Situation, there is one restaurant open on Fridays, Saturday and Sundays. I think now Mondays too. Check with management. The Marketplace is open Monday, Tuesday, Thursday, Friday, Saturday and Sunday. They are closed Wednesdays. Hours, I believe are 9-6. Great place to sit outside and have your espresso. Pools which are open are basically the Casataways, and the SuperPool. Again, check with resort as conditions can change on a daily basis, The location of the suite was excellent, first floor is my preference. They are upgrading and remodeling. Everything was nice and professional. At the current time, there is no housekeeping but just call for supplies. In 15 minutes or less, they will arrive and leave by your door so that you can have contactless delivery. One thing they should change is the furniture in the room as it is kind of old. Every employee is professional and will greet you,

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5