Universal's Aventura Hotel

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1826 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Favorite Resort on Property

    Reviewed by travelergirl96(Cheektowaga, New York) on Oct 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is amazing. Kyle, the front desk host, cleaned everything for me. My driver's license, my resort room key, and the pen before signing anything. He also informed me how to use Relay to bring items and new policies to keep everyone safe. Not to mention, team members were seen actively cleaning common areas for guest and team member safety as well. The view from our room was amazing and our room was super clean. 10/10 recommend it here!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great Trip all round

    Reviewed by pebblybeach97() on Sep 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First time for myself and my partner going to orlando. Aventura what a hotel. Right next to volcano bay and the shuttles to the other parks were very quick and reliable. Friendly staff all around and the rooms were very good indeed. Lovely views, comfy beds and all around A**. Would highly recommend

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    The proximity to the water taxi at Sapphire Falls is great!

    Reviewed by TiffanySoonerville(Tulsa, Oklahoma) on Aug 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Aventura has become our go-to resort at Universal. The hotel is so clean and we'll maintained, the ADA rooms are huge, and we love the no-carpet flooring. The proximity to the water taxi at Sapphire Falls is great! Urban Pantry has THE BEST wok bar, and Bar 17 Bistro on the roof has amazing views as well as delicious food and drinks. The bar staff is awesome. The hotel staff are absolutely the best. Friendly, welcome, knowledgeable, and accommodating. They absolutely go the extra mile to make their guests feel welcome. Shout out to Kaitlin and Raj for EXCELLENT service!

    Best Stay Ever

    Reviewed by David C(York, South Carolina) on Aug 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was convienent. The room was nice and clean the parking garage attached to the building. The shuttles brought us to and from the parks. The staff were extremely nice. It was so relaxing not having to drive to and from the parks

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Above & beyond

    Reviewed by amberwA706QT() on Aug 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Me and my fiancé arrived at the hotel and were immediately temperature checked (which we greatly appreciate given the current situation in the world). Then we headed over to check in where we met Raj. Let’s me start off with saying.. SOMEONE GOVE RAJ A RAISE!! He exudes happiness and excitement when it comes to the park and is a great resource for everything in the area. His customer service was above and beyond what we expected & something that will keep us coming back for future vacations. The rooms are spotless. We cleaned the rooms with wipes we brought and they were still clean when we were done! Way to go house keeping! We are very happy with our decision to stay at the Aventura! Ps.. makes sure you ask the hotel robot to bring you candy (yes, robot). It’s adorable and an experience in itself.