Wyndham Grand Orlando Resort Bonnet Creek

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6526 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fantastic, clean stay

    Reviewed by lucyaf(St. Petersburg, Florida) on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We traveled recently to stay at this lovely property. Everything was so clean & well-kept. We have traveled to quite a few hotels since Covid began and this property was by far the cleanest and strictest sanitation wise. They constantly had staff cleaning the pool area/loungers and everyone was social distanced. We had a room overlooking the pool and the lake and the views were a nice treat to wake up to. We ate at quite a few of the Bonnett Creek restaurants and all were fabulous. The service that we got was exceptional from all of the waiters/waitresses and the food was delicious. A special mention about Rick in the valet who helped check us in & out. He went above and beyond to make sure we had a comfortable stay. He is excellent at his job! We will be back in the near future to this property!

    Blue Harmony Spa

    Reviewed by AnDeCrMa(Sanford, Florida) on Oct 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a hidden gem this spa is. Very very good with social distancing practices. From the moment I pulled up Anthony in valet was extremely helpful and welcoming. After I check into the spa, Sandra escorted me to the room where I had one of the best facials & massage in a very long time. When I finished Rick in valet was very kind in recommending Blu (restaurant on property) with some very yummy menu options. Thank you for an amazing day!

    Amazing!!

    Reviewed by S3209SMtinal() on Oct 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was by far the cleanest hotel I’ve ever stayed at. They upgraded us to a balcony room looking over the pool. The staff was extremely pleasant. I’m a snob when it comes to hotels and all I can say is this hotel is the best of the best. It made my mommy/daughter vacation such a blessing!!

    Excellent staff!

    Reviewed by wallacec518() on Oct 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Julio Ramirez was always helpful. Took care of us every night at the pool , always sincere and customer focused! Made it feel very personal. Very refreshing. It was the only open hot tub in the area. Enjoyed the walk around the lake. Grounds were amazingly manicured, was surprise how clean restaurants and restrooms aware. The attention to detail, and sanitizing after each use was very impressive! Thank you Julio

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Best Anniversary Ever

    Reviewed by ssteelman123() on Oct 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I had stayed at the Wyndham Vacation Club many times with the kids but had always wanted a romantic getaway for just the two of us at the Grand. They both share the same property but the Grand is a nice hotel with a full hotel staff restaurants and bars. It didn't end up going as planned though because our grandson was able to join us. We had only seen him once this year due to the virus. We were really eager to see him so he and our daughter joined us at the last minute. We were able to easily upgrade our room to one that included a bunk bed and had a spectacular view of the resort and pool. The room itself was clean and luxurious. My wife and I enjoyed a romantic dinner at Deep Blue. It may have been the best meal I have ever eaten. If you like seafood I highly recommend it. The service was outstanding. I asked Ali, the gentleman who served water and bread, a question. It was outside of his expertise and he didn't know the answer so he offered to find out. I told him not to bother with it because I would ask our waitress when she came around. He no sooner left the table than she showed up and answered the question because he had relayed it too her. On another day Ali waited on us at the pool and made sure that my wife and grandson were near the zero entry to the pool and that I was close to the hot tub to warm my aching joints. Rick the valet carried our luggage and brought the car around. He was very personable and professional which he had in common with Ali and the rest of the staff. What else they have in common is dedication. All of them were genuinely happy to be there. My least favorite part was wearing the mask outside but it has to be done.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5