Best Western PLUS Mesa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 39 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Motel identification and bathroom

    Reviewed by gary c(Riverside, California) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This motel is NOT visible from the nearby Hwy 60 freeway. The name of the motel is NOT on the Gilbert Rd side of the building. The FIRST driveway from the freeway leads to a drainage channel; the SECOND entrance leads to the motel's parking lot. The entrance to the motel's parking lot does NOT have the motel's name. The name of the motel is only on the marquee above the front door. The bathtub has NO grab-bars,safety rails, grab-rails, soap holders, shelves or other features that can be used while in the tub or getting in or out of the tub. The wash basin had NO stopper; the water ran down the drain or you have to plug the drain with a washcloth.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-2

    Service

    Service-3

    Best Wester Plus was not a Plus

    Reviewed by ordnance1(Bellingham, Washington) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Best Western Plus was just a Best Western. Staff was fine but I reported an issue with, tub was slow to drain could not keep up with the shower. An easily fix but nothing was done. The carpet in the hallway was disgustingly filthy. Not just in one place but the whole length. There was a safety issue at the hot tub, hand railing pulls lose from the ground. To the plus the room was fine, typical hotel, bed was comfortable and the A/C was quite.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Just like home

    Reviewed by Lisa H() on Sep 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love Best Western and are loyal guests. This is one of my favorite properties, the hotel is older but very cleaned and the staff are amazing. Rob and Zaria are by far the greatest and the GM Chad is fantastic too. We travel weekly for doctor visit from Show Low and they all take great care of us. We wouldn't stay any place else when visiting this area. Thanks BWMP for making us feel welcomed and like family

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    New BW Plus in Mesa

    Reviewed by ROBERT C(TUCSON) on Aug 29, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Convenient to US 60 but easy to miss because there is not yet signage on the hotel or the entrance. Recently redecorated but could use more upgrades. Plenty of parking. Clean and surprisingly quiet considering the proximity to the freeway. I used rewards points and this was by far the best deal using that method that I could find in Phoenix.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-5

    Friendly Helpful Staff

    Reviewed by Robert S() on Aug 26, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very friendly and attentive staff. Room was very clean. Excellent breakfast in comfortable lobby with great pop and R&B oldies played at a modest level. I would have appreciated a few built-in USB ports and a more supportive desk chair for doing business work.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-5