Barceló Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7156 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wow service

    Reviewed by MonicaV3067() on Nov 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service at the pool swing up bar with Antonio and Cesar at the Capri restaurant was amazing. Antonio gave us a lot of fun with new drinks and Cesar nos hizo sentir muy especial. Y ni mencionar la vista desde la habitacion. Muchisimas gracias!

    Great service!

    Reviewed by cristiansellsvegas(Las Vegas, Nevada) on Nov 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very beautiful property with amazing service! All staff was great, especially Cesar Lopez at the Italian restaurant. He gave us a special touch for our anniversary and was amazing the entire time. Antonio at the pool bar was great as well! Highly recommend

    Smiles and warn greetiings

    Reviewed by KrisIaci(Seattle, Washington) on Nov 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my 5th visit to Barceló Mismaloya. Every visit is better than the last. First I’m going to speak on Covid. The ENTIRE staff were very safe sanitation, masks and all precautions were taken. I honestly felt safer there than I do home in the USA. Now as for the staff, so many to mention but this group stood out beyond measure. The two Beautiful Beautiful women at the pool Dolce and Cate made our pool time fun and engaging even playing Bad Bunny several times for my Primo. My two favorite women serving drinks amd always taking the best care of us Maya and Yare such hospitality. Oscar and Edgar were so amazing and attentive our drinks were never empty. Last but certainly not least David the Capitan of the restaurants took the best care of us even finding a special wine we enjoyed. He also would check on Us during dinner. When you visit mismaloya it’s like going to your best friends home they treat you so warmly and always find a way to make our trips special and leave us ready to book our next stay. The rooms are spacious, the grounds are beautiful but the staff are what we remember..

    Lovely location

    Reviewed by cherri_11(Longmont, Colorado) on Nov 25, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Wonderful hotel very maintained. Great room. Good pools. Very confused on why the kid pool has the swim up bar and is cooler ,by quite a bit than the adult pool! Now the bad news. The food! So bad we started eating at the locals restaurant next door! That was great! Also go to Tony’s a 5 min. Walk up the hill. WONDERFUL we ate there twice! Ask anyone we’re the kids love to help and show you??

    Average

    Reviewed by claudiosolano0330(Egg Harbor Township, New Jersey) on Nov 25, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Restaurants were not open every day and to make a reservation you have to call between 9-10am, no animation or entertainments Too many kids I the adults pools. Gym equipment was I. Good conditions, housekeeping service was very good