Barceló Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6878 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Improve your food please

    Reviewed by kathleenparsons11() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Again, great little place. We wouldn't go back nor tell anyone else to go there. The food was a 2 out of 10 at best because of multiple reasons, temperature, types of food, lack of basic foods that one would have at Dinner, lunch or Breakfast.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-4

    Oyoque's vacation

    Reviewed by dulceo217() on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I enjoy our estancy, all the staff was friendly specially the entertainment staff, my kids and nephews had so much fun at the barcy club with miss kate miranda , wonderful girl and lovely with the kids, the activities were so good, definitely come back to this resort.

    Paradise @ your grasp

    Reviewed by josee211() on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just officially visited Puerto Vallarta Barcelo.We sant to thank Lucy Carrillo for her willingness to help in every little detail. Also want to give thanks to Captain Patricia Gonzalez in making sure our food was to our desire. We have been coming here ,consistently, twice a year and enjoy each and every stay. Can't wait to visit again! Sincerely, José Eugenio Enciso

    beautiful authentic location

    Reviewed by 787cathya() on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at the hotel over New Years. We've stayed at many resorts in Mexico, and was looking for a quieter more authentic location where we could not feel too touristy. Apart from the vendors on the beach, we felt immersed into the locals life with their beach area with a variety of restaurants (although we didn't try any). We walked across the street to the town of Mismaloya (very quaint) We took an amazing excursion with PaddleZone which is a 3 min beachwalk from hotel. As for the hotel itself, we did not have a good first impression as we were not greeted upon arrival by anyone, and the front desk staff were not very friendly. But after that, we went to our foom on the 6th floor in building 2. Room was clean and we were impressed with the room size with the separate bedroom and bathroom for the kids. The buffet was great. Our favorite was the Oriental night. The service in the buffet was always amazing and we were never short of coffee, drinks, utensils..anything we requested. We would like to thank Oscar Martinez and Alexis Quinteo for welcoming us every morning. They really care about getting to know their guests and making sure they are happy. Thank you Oscar and Alexis! We tried the A la carte restaurants and enjoyed them all. The entertainment team were having their own fun and not really caring about the guests. They were never there when anyone was looking for volleyballs or ping pong bats/balls. The music was very often too loud when there wasn't any event going on. The pool deck needs a good cleaning. Maybe they do that after the holiday crowds. Overall we loved our stay. Would recommend this hotel for its location. Don't expect the same standards as the Barcelo in the Mayan. Also, pack bug spray!

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Barcelo Puerto Vallarta Restaurant , grounds

    Reviewed by prmarine85(Mission Viejo, California) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel grounds were keep spotless, the restaurant staff and cooks are great, food was tasty, always well stocked.We traveled with a large group 15 plus, Oscar Martinez made sure that our beverages were always full, always made recommendations on food or activities. Thank you for the great family reunion.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4