Fiesta Americana Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5478 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Graduation/Birthday trip

    Reviewed by shannon86rn(Des Moines, Iowa) on May 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I brought our two boys, age 5 and 18 months old and stayed April 27-May 3. We spent most of our time by the pool, Sergio & Carlos were amazing and made sure to take care of us the entire week and even made my birthday celebration one to remember! I would give them both 5 stars!! Overall the staff were great and awesome with our kids. The resort itself was nice, but we were a little disappointed in the lack of food options and quality, it would have been nice to be able to grab breakfast before hitting the beach or pool without worrying about dress code. The beach was beautiful, would have been nice to have more of a night life on the beach and in the resort, even for the kids. Our kids had a blast dancing to the music from neighboring resorts. It was nice the lounge area on the beach was marked off to keep from being hounded by all the peddlers, however many of them still came in the beach area or they would stand at the rope and stare at you making you feel uncomfortable, that part was a little irritating, which isn’t the resort’s fault necessarily however we did not see anyone stopping those who came in. Our room was very nice and had a great view, the air didn’t work very well but it was tolerable. There was a kids fest one day which my kids really enjoyed, it was fun for them. The views were breathtaking and we had a blast visiting for our first time. We will definitely plan to visit PV again sometime!

    Best vacation

    Reviewed by lisawZ736PS() on May 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hola. Our family just returned from a much needed vacation in Puerto Vallarta. We decided to go visit our friends at fiesta Americana for the third time. We have never been dissatisfied with anything at this Hotel. The rooms are always clean and very comfortable. We weren’t sure what to expect because of COVID but I will tell you we were very pleased with the precautions they have taken. Masks were required while walking around but not to the point of overkill. The staff was constantly sanitizing and cleaning while still making you feel welcomed. The United Stated required COVID tests for our return home, which the hotel staff made happen with ease. We were so happy to see that our favorite waiters were still there. Rafi and Carlos, hands down are two of the main reasons we have returned here again. Their bright smiles and excellent service is by far the best around. They continue to make our experience here one that we love. This hotel and vacation for us would not be the same without them. David was a newer waiter who took such great care of us at dinner and definitely deserves praise. He has big shoes to fill and is doing it well for as young as he is. We love fiesta Americana and we definitely return.

    Perfect Hotel for Puerto Vallarta

    Reviewed by Weldon B(Billings, United States) on Apr 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fiesta Americana is a gorgeous beach front property. With an "All Inclusive" you never know what you will get. Here the food and drink was good, and certainly plentiful. The best part was that their service was exceptional. Everyone on their staff went out of there way to ensure we were relaxed and happy. We will definitely stay at this Fiesta Americana again on our next trip to PVR.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    A fabulous vacation

    Reviewed by MichaelAC18(Dunlap, Illinois) on Apr 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first trip in a year due to Covid and so we went to Fiesta Americana since it was a place we were familiar with and felt safe. Our confidence was well placed. The care and safety measures put in place here were honestly better then we commonly experience back home. The buffets were only available for breakfasts and lunch and food was plated by staff at your request. Dinners were by reservation at the ala carte restaurants (Italian, Asian, and Mexican) but the process was simple and it was no problem (done at your convenience the day of dining). We upgraded to the Fiesta Club level (if you do this in advance it is very reasonable). This gave us access to the Soone Club, a rooftop pool and lounge area which is terrific. In addition to more comfortable lounge chairs, infinity pool, jacuzzi pools, bathrooms and showers, they have a bar and a grill to provide food and drinks at your request. In that regard I want to recognize the outstanding service at the resort but especially our waiters in the Sonne, Ricardo and Raphael, they MADE our vacation. They catered to every request and made sure we had a fantastic time. One of the best vacation experiences of our lives.

    Still nice

    Reviewed by 663donna(Sycamore, Illinois) on Apr 28, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We have been coming here for many years and it is still one of our favorites. A lot has changed with covid so I understand the slower service and the fewer employees. The hotel is 40 years old and it could totally use some renovations. The employees are outstanding and that's our main reason for coming back. We saw so many people not tipping and I just felt so bad for the employees cuz they work their butts off!!! Come on people, if you can afford to go on a vacation you can afford to tip your servers