Iberostar Selection Hacienda Dominicus

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 11105 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Disapointed

    Reviewed by 241ghislainm(Montreal, Canada) on Feb 29, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I don't know what happen but when we did go previously (2017 - 2016 - 2015) we had very good services and people were warm and very helpful. This time the services in general was cold except from some individuals that help to pass the vacation with more fun. None of the people that I know from my previous experience was there. Did not get like previously my invitation from returning guest. No more themes at the buffet like before. The animation on the beach is not starting a the same time everyday. Nearly no more service at the beach. For me this hotel is not a 4.5 or 5 stars but only 4 stars.

    Another great vacation

    Reviewed by Lauriek50(Rochester, Minnesota) on Feb 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We previous visited IHD in 2017, and decided to return. We were not disappointed. The food is excellent, the beach is beautiful, the grounds are immaculate . Check in was fast and easy. We were in building 6, rooms were great, cleaned everyday, although we spent very little time in them?? We are beach folks and spent our 8 days mostly on the beach. Shout out to Carlos who kept us hydrated on the beach. Yuan the bartender makes excellent dirty monkeys. Maury in the dining room was always waiting for us with a smile. This hotel is top notch and you will not be disappointed. Everyone works hard to keep the guests happy and full. Definitely brush up on your spanish??

    awesome as usual

    Reviewed by Peter H(Whitmore Lake, Michigan) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here 3 times in the past, the last time being in October 2019. This past February we decided to stay at the Iberostar Grand Hotel in Bavaro. We took a day trip back to The Hacienda Dominicus to see how the renovations looked and to say hi to some 'old friends' who worked there. We want to personally thank the I.H.D. assistant manager for providing us with a day pass. Upon our arrival and to my surprise, Francisco, who worked at the front desk remembered us from our October trip! He remembered that we were looking to upgrade our room to the ocean front suite! I was stunned that he even remembered the details. At the beach, Jan the bartender at the lighthouse also remembered us (and our son who traveled with us the last time) He is such a pleasant person, always smiling. One waiter on the beach also stopped us and remembered that we were there previously (he waited on us back in October). My only disappointment is that I did not see Wilkins, the omelette maker at the main buffet. He made the best omelette ever! (even better then omelettes made at the Grand) I wanted to say hi, unfortunately he was off that day. I couldn't believe that after seeing thousands of guests, some of the staff remembered us. These guys are great! I own a business in the USA and wish I could find employees with such memory and attentiveness! As for the hotel the renovations, they were coming along nicely, what was finished looked spectacular. The beach restaurant is now open, the rotisserie chicken station they added is awesome! With regards to the food (variety and quantity), tropical feel of the grounds, quality of service from the staff and personal attention to detail, we have to say that in all these categories, Hacienda Dominicus exceeds that of the Grand Hotel, which is Iberostar's flagship property in the Dominican Republic. Upon arriving back at the Grand, we went online the next day and booked that upgraded oceanfront room were looking at in building 7 back in October, we will be returning next October 10th! amigo's! ;) and we cannot wait! Keep up the great work Hacienda Dominicus! we count the days until we return to our second home....we will see you all soon! :)

    Individual ratings:

    Service

    Service-5

    Dominican Getaway

    Reviewed by 821Julwa(London, Ontario, Canada) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from the Iberostar Selection Hacienda Dominicus and was very impressed with the entire resort. The staff are very friendly and accommodating. The food and drinks are also very good. The nice sandy beach was amazing. The highlight of our trip was being able to see the fish just off the shore.

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Value

    Value-4

    very good sunset beach resort

    Reviewed by sg19581(Laurel, Maryland) on Feb 08, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    If you are reading these notes, you are interested in vacationing at the Iberostar Hacienda Dominicus, which, I believe, is a good idea. I and my family are returning customers. The reason we return is a calm water sunset beach, a friendly atmosphere, and nicely kept premises. Then why not 5 points you may wonder. Next, I’d like to make a few suggestions to resort management in the hope that they will be addressed. First, the resort must obey quite hours at least from 11 pm to 7 am. This must include the DISCO that tortures patrons with senseless ‘boom-boom’ well deep into the night, potentially through 2 am. This entertainment must be moved away from habitation buildings or shut down. Second, when a family arrives and asks the front desk for quite accommodation, it shouldn’t be placed in building #1, which is just in front of the theater and is the noisiest place during the evening. I talked to a number of US-based families who asked for a quite room and ended up in building #1 for their first night. Do you believe in such coincidences, I don’t. The resort undertakes a renovation. Currently, building #7 is shut down for construction. This activity doesn’t affect patrons much unless you use the main pool or stay in the neighboring building #6. Because the renovation advances slow, I wouldn’t be surprised to see it lasting into the next winter season.

    Individual ratings:

    Location

    Location-5

    Service

    Service-4