Grand Palladium Punta Cana Resort and Spa
What to expect (based on 12029 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Trip Camceles due to the Corona Virus
Reviewed by K9229YTandrewb() on Sep 12, 2020
0 refund and no contact back from them after multiple calls and emails. Just kept getting transferred to a different department to figure it out and then the line would just get hung up. This is absolutely ridiculous with everything else that has been going on as well at this point in time.
Oommg best resort ever
Reviewed by 904misaelg(Santiago de los Caballeros, Dominican Republic) on Sep 09, 2020
Enterteiment staff are so funny and respectful, food amazing, rooms all times clean great staff love it l will go back next year... no worries about COVID-19 this resorts it's so big for keeping distance
Great!
Reviewed by 262likag(Brooklyn, New York) on Aug 27, 2020
Ocean is super clean, love the experience. Travel club is great, and i was treated very well by the barmen, and all other employees. I went with my family, and the workers really pay attention to what you have to say. 10/10 recommend.
Vacation Paradise Ruined
Reviewed by A4896VVkaris() on Jul 28, 2020
When we first arrrived the place looked fabilous!! Howeve the next day we were notifed that due to Covid the boarders were closing and we needed to find a flight to get back to the States. So, Day 2 of 5 (day of new flight) (trip was originally for 9 nights) everything changed. The next day they started closing the bars, and restaurants, the only place to eat was at one buffet, breakfast, lunch and dinner. There wasn't any entertainment during the day or evenings, nothing was happening at "the one and only" pool that was still opened. This trip was the worst - I could have gotten the same experience at a Mom and Pop hotel. I understand it was because of Covid but maybe a voucher / refund for the days we were there but did not get the perks that were offered at a " All Inclusive Resort" . I really don’t feel we had the holiday experience we had paid for.
Individual ratings:
Location
Rooms
Service
Lovely amenities, great staff, perfect beach
Reviewed by EricaCanuck() on May 26, 2020
Pools were always clean and at a good temperature. The drinks were quite good as the bartenders put a lot of care into them, especially Ernesto. Rooms are nice and the shower is awesome! Grounds are well kept and had some beautiful flowers. The beach is absolutely stunning! For those concerned almost all women were wearing a thong bikini at the beach and pools (including me). There were also dozens of topless women everyday, mostly the younger crowd (also including me LOL.) in the pools and on the beach. This is something I love to see as when on vacation you should not have to worry about dress codes.
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