Excellence Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 18132 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing

    Reviewed by KrysDC(Arlington, Texas) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I just returned from 5 days here! From the moment we arrived to the minute we left we were well cared for and spoiled! The food was sooooo good! The Grill was my favorite for dinner and the breakfast buffet was insane! Christian and Abner at the Lobster House we’re so nice and we enjoyed our conversations with them during our meals. Fernando and Ernesto at the Excellence Beach Club we’re so nice and accommodating. Entire resort was well manicured and all of the staff was superb!! We enjoyed the MANY activities and shows each day. My only complaint was even though the beach was clean the water is not near as pretty as it is in Cancun. And there are no hammocks as advertised for the swim up rooms. Not sure if the excellence club upgrade was worth the extra money. There really was not anything spectacular that came with the upgrade. But overall the resort is A+ and you will not be disappointed!!

    IT REALLY IS AS EXCELLENT AS ADVERTISED

    Reviewed by Discover21537550220(Los Angeles, California) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I were celebrating our Anniversary with some friends. The staff goes above and beyond to provide great entertainment and incredible service! The resort is a dream, 5 days isn't enough

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Relaxing time

    Reviewed by alh42(Mount Juliet, Tennessee) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great visit to this resort. Service was superb - Isac (beach bar/snack bar) and Benito (lazy river) were so fabulous! We cannot say enough great things about these two. All the food was good and there was always plenty of food and drink. The hydrotherapy was a surprisingly fun experience too! Hope to go back soon.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Second time there!

    Reviewed by evanwatson12(Nashville, Tennessee) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Will be hard for us not to be back here every time! We love the people, amenities and value. The rooms are very luxurious and the staff will bend over backwards for you! The food is good considering it’s prepared in masses and covers an extremely wide assortment. Will be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent !

    Reviewed by gabriellerodrigu2019(Sewell, New Jersey) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything from arrival to departure was beyond our expectation ! The staff was so welcoming and friendly throughout ! They couldn't do enough. The property was beautiful and the night life was so enjoyable and relaxing

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5