Panama Jack Resorts Playa del Carmen
Overview
On a sundrenched beachfront in the heart of Playa del Carmen, Mexico, all-inclusive Panama Jack Resorts Playa del Carmen welcomes guests of all ages to recharge amid the azure seas, authentic culture and coastal charm of the Riviera Maya.
Cool and casual, this family-friendly resort is ideally located on the Caribbean Sea just steps away from the famed Fifth Avenue’s shops, clubs and restaurants. From action-packed activities like beach volleyball and wine tasting to oceanfront swimming pools with waiter service, discover the perfect combo of relaxation and adventure. Dining and drinks are absolutely included, so chow down at gourmet eateries and sip tasty cocktails from laidback lounges. After the night’s live entertainment, retire to your peaceful accommodations, all featuring a private terrace, and get rested for tomorrow’s enjoyment ahead.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- See included meal plans
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms
All rooms include:
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Room service
- Safe
- TV
Select a room type:
Standard room includes:
Room includes:
- 2 double beds
- 263 square feet
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Coffee maker
- Mini-bar
Junior Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- 425 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Includes all the features of the Standard Room plus added room space and extra high ceilings
- Roman-style bathroom
Junior Suite Oceanview includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 519 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Includes all the features of the Junior Suite plus amazing ocean views
Junior Suite Oceanfront includes:
Room includes:
- 1 king bed, or 2 double beds
- Oceanfront
- 519 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Includes all the features of the Junior Suite Oceanview plus spectacular oceanfront views of the Caribbean and beautiful downtown Playa del Carmen
Family Junior Suite Oceanfront includes:
Room includes:
- 1 king bed and 1 bunk bed and 1 trundle bed, or 2 double beds and 1 bunk bed and 1 trundle bed
- Oceanfront
- 519 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Ceiling fan
- Upgraded amenities
- Includes all the features of the Junior Suite Oceanfront plus bunk beds with trundle bed
Junior Suite Beachfront Walkout includes:
Room includes:
- 1 king bed, or 2 double beds
- 561 square feet
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Includes all the features of the Junior Suite Oceanfront plus direct access to the beach from your private terrace
- Designated beach cabana
Amenities & activities
Accessibility
- Elevators
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Mini Golf
Camp Jack Kids Club with supervised activities
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Open from: 9:00 a.m. to 8:00 p.m.
Age range: 4 to 12
T-Zone club for teenagers
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Open from: 11:00 a.m. to 11:00 p.m.
Age range: 12 to 17
Bars and entertainment
Type | Amenities | |
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Jack's Landing Bar |
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Jack's Shack |
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Las Olas Bar |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Throughout the property
Dining
Type of restaurant | Type of cuisine | Open for | Additional information | |
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Ventanas |
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Off the Hook |
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Zarape |
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Bella |
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Pinchos Brazilian Grill |
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Jack's 24 |
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Panama Jack Coffee Co. |
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Facilities
- Rooms: 287
Health and wellness
- Fitness centre: On site
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
Location
Constituyentes No. 1
Playa del Carmen, Mexico 77710
52-984-873-4000
55 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Freshwater pools: 1
- Jetted pools: 1
- Outdoor pools: 2
- Cabanas: Included
Water sports
- Non-motorized watersports: On site
- Snorkeling: On site
- Watersports centre: On site
Other activities
- Daily activities: On site
- Games room: On site
Shops and services
- Baggage check
- Concierge
- Dry cleaning ($)
- Gift shop ($)
- Laundry services ($)
- Meeting facilities ($)
- Tour desk
- News stand ($)
- Safety deposit box at front desk ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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