Generations Riviera Maya by Karisma

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3988 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Always a GREAT TIME!!!

    Reviewed by PrestigeTraveler-RM(Texas) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We always have a fun time when we come to this resort. We love to hang out on the beach during the day and eat at all the restaurants at night. One of the biggest benefits is staying at one resort and visiting all three resorts (Generations, Casitas and Royale). What made this trip extra special was our butlers, Nick “The Man”, Imelda, Victor and Maria Jose!! They made this vacation one of the best we have ever had at this resort. Nick took the brunt of our “HIGH” demands and exceeded our expectations. Even when I had him make two trips to the Royale lobby from Generations in under 5 minutes. Thank you Nick!! My wife’s massage at the spa was exceptional with Carmen Rosas!! We will be back again!!

    Generations, Riviera Maya

    Reviewed by charlesy051() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This trip to Generations was our 4th visit! Had a Beautiful vacation with our friends from Wales! Jade Restaurant and their Sushi were excellent, and would highly recommend you try it! Nick, our Amazing Butler, went above and beyond to ensure our every need was taken care of! He's the best! Go visit Nick the man at Generations Riviera Maya!

    Wonderful Trip with our grandson!

    Reviewed by FunCouple2013(Denver, Colorado) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are a couple raising our grandson. For his fall break we wanted warm, relaxing fun and GENERATIONS exceeded our expectations! The ROOM was large, clean and very comfortable. We LOVED the infinity pool! The main pool was fun, and relaxing. The entertainment was GREAT! ( Trivia, foam party, water slides, volley ball, spanish lessons, aqua aerobics) The beach- is just beautiful- very clean, nice trees, turtle egg nests... very nice! The child care center is just AWESOME! All of the staff were so caring, and kept our grandson busy, enjoying his time! He loved the cooking classes, the ball pit, the crafts and games-- and the OTHER KIDS! We enjoyed the smaller size of this resort-- everything was close- but not TOO close. We never had to wait long for anything! Food: We went to ALL of the GENERATIONS restaurants. Breakfast at the Chef's Market was fresh, well layed out with plenty of options for kids young and old! We enjoyed the custom omelets and the help-yourself-mimosa's! Our grandson loved the cereal and DONUTS! Big shout to GUILLERMO for getting more donuts from next door! You made our day and week!! We had lunch at both the Palms and the Chef's Market. The Palms, open air- gorgeous ocean views! The menu was just lovely! Fish options, salads, everything was very delicious. Of course our grandson REALLY ENJOYED the cheeseburgers-- and eventually even ate the lettuce, tomatoe AND onion! Dinner: Wine Kitchen- we enjoyed filet and salmon, and both were just superb! The standard Merlot was very enjoyable! They want you to try their wines from El Cielo, their winery in northern Mexico. I would have loved to-- and I suggest a wine FLIGHT for purchase, to decide which, if any we would like to purchase. Very Enjoyable. HABB- we LOVE Indian food and this was just terrific! Everything was spiced just perfectly! Very enjoyable! Jade- we LOVE sushi- and had a difficult time deciding-- the staff were just lovely and relaxed and kept up with each item we wanted to try! Wonderful night! the outdoor payapa. Lobster tails grilled to perfection, choice of meats or fishes- everything was just delicious! Great entertainment for the entire family! OH, and the kids dinner option was a HIT!! The macaroni and cheese with chicken fingers and sauce! Happy grandson = happy grandparents! Special KUDOS to: Guillermo, Armando, Roberto, IVAN and Abner! Myeriel, Janet, Mar, Jimmy, Jose', Eddy and Ceidy! FABULOUS week for us AND our grandson! Fun, relaxing, wonderful food, staff and activities! We also went to a Members Dinner at

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Another amazing visit

    Reviewed by ShannonY84() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and i along with out two friends booked an Emerald 2 bedroom at Generations. We are exotic travelers members. This was our 4th trip to Generations. Our room was amazing, large, clean and completely stocked with liquor and snacks. Room service was stellar and food was excellent. Our day butlers Nick made sure we had everything we needed and more! Every day Nick reserved our beach beds, restocked our bar and snacks and took care of our ever changing schedule!!! Nick is truly an asset to the Exotic Experience! Our evening butler Victor was also very helpful making sure my husband and guests had golf cart transportation to and from restaurants due to mobility issues. Restaurants that stand out are Jade, excellent service and amazing food (we went twice), Wine Kitchen, sage chicken and Santa Fe, waiter Rene was amazing and JoJos cheese sticks were favorites. Unfortunately La Isla is closed and it was the only place to get fish and chips. I would like to see a restaurant add this back to their menu as La Isla is to be changed to a Brazilian themed restaurant. The spa massages were so relaxing and Mary was by far the best! Can’t wait until next time, we are already booked!!!

    Paradise couple

    Reviewed by Mexriviera() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time!! Our great service was given by our butlers Luiz and Nick!! They took care of EVERY one of our needs and went beyond Everything we actually asked for. We’ve never had such a great time on vacation!??