Overview
The 24-hour all-inclusive Barceló Maya Colonial & Tropical is located on the finest beach in Riviera Maya. It offers spacious rooms and suites, eight restaurants, six bars, three pools, a children’s water park, a U-Spa & U-Kids Spa, and convention center. Guests also have full access to Barceló Maya Beach & Caribe. Premium level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Colonial & Tropical.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
479
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests who stay at the Maya Tropical can access the following sections: Colonial, Beach, and Caribe
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
Amenities
Location
Reviews
4th time at Barcelo
beckeboo (Burlington, Canada) on Mar 24, 2024
Stayed at the Barcelo Tropical for a week April 2023. I had previously been to this chain of Barcelos on 3 other occaions. Things that were good: -the rooms were still well maintained and clean -a/c worked great in room and buffets -not a huge struggle to find chairs on the beach or pool -still lots to do for everyone, no lack of activities at this place -still nice snorkelling off the beach Things not so good: -the food I hate to say went downhill a bit. There's still a decent variety but I found everything at the buffet that should've been hot or at least warm was kinda cold. Breakfast was always good and we could normally find something at dinner we would want, but lunches at the beach grills were pretty sad -check in was horrendous. After a 3 hour drive from the airport we waited in a very hot short line for over an hour, front desk staff couldn't care less how long anyone waited -this hotel has become super popular with the spring breakers type. The property is big enough that during the day this isn't an issue but several nights in a row I had to call security as teenagers were screaming at each other through the hallways for hours. At some point we probably will go back to this property because it is nice but for now we might try something else.
Subpar
E7855UCritag on Mar 23, 2024
I have never been to a resort with staff who don’t want to help you. First room key did not work so I dragged myself back across a rather large campus to reception. Explained that the maid let me in because my key did not work and I tried the phone and the phone is dead. Bathroom is not clean and room is smelly. Told sorry this is all we have here is a new key. Had to escalate to a manager that said I’ll give you another room. Guess that’s not all they have. Another trick across campus one key works one key doesn’t. Call to front desk told no one can bring a key with my luggage have to go back. Luggage takes hours to arrive. First day a complete waste. Food is awful. Three restaurants are all fully reserved but we can’t make reservations until all rooms check in oh and anyways there are no reservations left for the week. No sorry just this is the way it is. Old and dated . Offered to pay to upgrade and no availability. I’ll update after this week is up but I am not excited
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