TRS Yucatan Hotel reviews
11902 TripAdvisor reviews
Perfect place
randmfleet (Crookham Village, United Kingdom) on Mar 23, 2024
This hotel is one of those rare places where you immediately start thinking about how and when you can come back as soon as possible even though you don’t usually repeat visit. We loved our spacious room with balcony jacuzzi in block 70 which was very private with an outlook to beautiful greenery and handy for both infinity pool and the main hotel . Our butlers Carlos and Paola couldn’t do enough for us and their warmth and happiness was infectious We upgraded to premium exclusive and found it worth it when you add in the inclusion of Chic cabaret (stunning and very professional exceptional talent ) , premium breakfasts at Capricho and the romantic meal but it isn’t vital if those don’t appeal . The romantic meal was hilarious due to the wind, it was genuinely lovely but you need a sense of humour especially for the photo taking when hair is blowing everywhere . We were only there for a week and stuck to TRS restaurants and enjoyed them all , particularly loved La Boheme French, the onion soup was to die for . Helios at lunch was great with large choice when you add in A La Carte menu too , shout out to Daniel for looking out for us and encouraging tequila at lunch which made for a deep afternoon nap! Patricia and Lynette always looked after us so well at breakfast, amazingly remembering our room numbers etc and such genuine warmth and pride in their work. We fell in love with this place, such a happy vibe and well worth the 11 hour flight from UK. Thank you
Beautiful Holiday
EznStack on Mar 23, 2024
So as a whole this place was sensational and the only thing stopping me from giving 5?? was the evening entertainment. There were attempts to upsell right at the beginning which after a long flight wasn’t ideal however it wasn’t a hard sell. As soon as we said No thank you, they accepted it and didn’t press too much further. The basic rooms in the Yucatan are incredible and for me, the need to upgrade for the swim up suite isn’t worth it given the size of it. Our Butlers in Villa 62 were all excellent, Paris, Belen and Gabriel. They would sort anything for you at the drop of a hat and was easily contactable via What’s App. The site is naturally very big however the ease of getting transportation to take you to the different sites is incredibly easy. The Infinity pool is lovely, the beds are so comfy and the staff are very accommodating The restaurants are all excellent in their own way. We couldn’t try them all however La Boheme was exceptional and to be greeted by the chef after it was a lovely touch The only issue on this place is two fold. 1- the Yucatan is an exclusive hotel and experience with exclusive spirits behind the bar. This unfortunately doesn’t translate to the other hotels despite having a Yucatan band. Those same spirits that are free Yucatan are chargeable elsewhere and I just feel they should accommodate this regardless of the hotel given you have the suitable band on your arm 2- the evening entertainment lacks in the Yucatan and neighbouring white sands . With the exception of Chic I just feel there is a lack of anything going on or any real atmosphere. For the above reasons I have only given 4 stars To end in a high we did book Chic (extra charge) and the show and food were spectacular. And absolute must Would I visit again though- in a heartbeat.
Our first TRS visit and we can’t wait to come back!
Sheri C (Philadelphia, Pennsylvania) on Mar 23, 2024
We went with two other couples and everyone loved it! We can’t wait to come back! I wish we didn’t have to leave the resort so early on the way back to the airport. And I wish that there was more live music later in the evening
F a n t a s t i c
Markus S on Mar 22, 2024
Fantastic Stay!! We totally enjoyed everything. The great room, the fantastic ocean view, the great dining experience but mostly all the really extraordinary people who work at this place… especially Israel our butler and Martha our breakfast-fairy at the restaurant Helios where fantastic and made our stay really special. Martha remembered every detail and was omnipresent when we had breakfast. As well as Israel who always managed to get a table at one of the restaurants and organized everything! Thank you guys very much!
Wonderful, relaxing retreat!
GAkraw52 (Monroe, Georgia) on Mar 22, 2024
We travelled with some friends to TRS Yucatan to celebrate birthdays, and we had a lovely time. The property is so expansive, which offers lots of options for pools and beaches. We loved walking through the forested areas on the wooden pathways where you can see wildlife. The spa was excellent, and we had so much fun playing padel for the first time in the sports field area. The whiskey tasting was enjoyable too! We would highly recommend this property for a couples get away. It never felt too crowded or limited with options of things to do. Great staff as well!