Villa Del Palmar Cancun Luxury Beach Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    1. Home
    2. Destination Guide
    3. Mexico
    4. Riviera Maya
    5. Villa Del Palmar Cancun Luxury Beach Resort & Spa
    6. Villa Del Palmar Cancun Luxury Beach Resort & Spa review

    What to expect (based on 5569 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful ocean view

    Reviewed by Dawn W(Boston, Massachusetts) on May 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family stayed in this hotel for four nights. It surpassed our expectations. It is outside the Cancan hotel zone; the beach is quiet. The kids tried the pedal board; it was fun. There is a pier within walking distance and the ferry to the Isla Mujeres is very affordable with good frequency. The food service is excellent, and we recommend a reservation.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Senior trip

    Reviewed by kamio234() on Apr 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Villa was amazing! Immaculate grounds and cannot day enough about how wonderful the staff was. The rooms are spotless and the beds are incredibly comfortable. All the restaurants were delicious. We took a boat to Isla Mujeres for the day. It is literally a 2 minute walk to the ferry. I recommend the small boat. Adrian on the beach bar can make any drink. He was fun to watch. Miguel at the breakfast buffet was amazing and had our favorite drinks for us before we barely sat down. Again, the staff are the stars of Villa Del Palmar! Great place to relax. Can’t wait to return!

    Relaxing, Quiet with a touch of Luxury

    Reviewed by Allan M(Rolla, United States) on Apr 06, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This resort offers a quiet setting filled with luxury and poolside service. Secluded from Cancun's hotel row, it allows for peaceful walks along the beach. The resort is situated just a 30 minute ferry ride away from Isla de Mujeres. I really enjoyed my stay, it was different from most all-inclusive resorts I've stayed in the fact that it didn't feel over crowded.

    Hotel was imacculate

    Reviewed by devill1183(Omaha, Nebraska) on Mar 30, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is the second property of Villa Del Palmars that we stayed at, other being Cabo. The grounds were spectacular. Nothing was out of place or needed repair. They certainly pay attention to the small details. When we went to the pool every day, it was easy to find seats and they had servers that helped with anything you needed such as moving umbrellas or moving chairs. I liked how the towels were ther for the taking and did not have to check them out with someone. They had a good variety of food options. Sushi was our favorite. The only dissapointment we had was with the buffet. We had dinner there once and breakfast every morning. The service was on point but some of the food was dry and over cooked. Other than that, all the other dinning options worked and were good. I did wish they had a bigger lobby where you could gather with friends and just chill. Its smaller. The had a variety of pools and a nice beach they raked every morning. PS- stay away from timeshare presentation if you can. We have been to a few over the years and they were certainly higher pressure than the others.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Service

    Service-5

    Beautiful hotel, great food, great pools, but ocean not so good

    Reviewed by ajwolter() on Mar 30, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My family & I stayed there 5 nights in March 2020. The rooms were very spacious & clean. We had five people..4 adults & one teen. So we had two rooms an A and B suite, which in all there were three bathrooms a full kitchen and dining area. The balconies had a beautiful view and hammocks which were awesome. There are some people on the resort that do not do the all-inclusive so every time you go to a restaurant you have to wait for them to bring you the bill to sign when finished. That was a little different for us as all the other all-inclusive places we have been to that was the only option. The food was good there was a good variety. And if you’re planning a trip over to the island Isla Mujeres the Ultramar it’s just a walk up the beach from the hotel. The pools were nice they seemed a little cold but refreshing from the hot sun once you get used to it. The ocean was definitely a disappointment. Not pretty water like in the hotel zone area and there is A LOT of seaweed on the beach and as you walk into the water it’s never ending and feels stringy & yucky on your feet. They were using a tractor frequently to pick up the seaweed but it is something that can’t be kept up with as there is so much. Most tropical vacations we go on we love to spend time in the ocean but only went in once because of the sea weed. We spent most of the time at the pools. At the pools we had amazing service! One of our favorite waiters by the pool was Enrique, he was great & on top of quenching our thirst!!! At the buffet our favorite server was Guadalupe, he was very friendly & great service! The hotel was great but we will probably not come here again based on the ocean.