Paradise Point Resort and Spa reviews
3524 TripAdvisor reviews
Truly Named Correctly!!!
Tiffany H (Lafayette, United States) on Mar 22, 2024
My first time to Paradise Point, but it will not be my last! The facilities are amazing and the staff is so helpful and nice. I love the bungalows, seems so much more welcoming than a traditional hotel.
The perfect getaway
Erica P on Mar 22, 2024
What a perfectly wonderful weekend. The room was just so well appointed that it even smelled relaxing. The towels were plush, the wall paper cool and the private patio was just what the doctor ordered.
Meh, too much deferred maintenance for this price
DallasElmo (Dallas) on Mar 21, 2024
Our third stay. We have returned only on the strength of the grounds which are indeed lovely. The rooms, however, are dark and cavelike. Even on the sunniest San Diego day, you'll need to turn on artificial lights to be able to see inside the room. They are still operating "on demand" maid service (which you need to schedule well in advance). As a result, the rooms are not the cleanest. You'll want to bring slippers or your feet will be filthy in no time. We've booked bay front, premium garden/lagoon view, and regular lanai view. We've been disappointed in each. Be sure to study the map in advance and see what you can get when you check in, don't just accept the room assigned. I failed to do this on the most recent stay and we ended up with a patio facing a hedge in front of busy and noisy Ingraham rood. Our room had a fridge that was barely functional due to frost buildup. It also had a microwave at knee height in a cabinet (clearly an afterthought). The pathways around the central ponds are showing their age: rotted, peeling and splintered wood, crumbling pavement. Be careful with your booking. I had a confirmation page with one rate but they tried to charge me a higher rate when I checked in. The confirmation email doesn't indicate when you book a Park and Play rate, so there could be confusion there, too. All in all, it left me with a poor impression. We are going to try one of the other area resorts next time.
Meh.
Katie B (Fort Worth, Texas) on Feb 27, 2024
Meh. I was told by a friend to stay here and I am less than impressed. Although the current owner has attempted to update the older buildings, the services do not seem to line up with the cost. We were told at check-in that they do not service the rooms unless we requested it. We woke up this morning (prior to 6am) to the sound of a front end loader moving sand on the beach. Really?? This couldn’t wait until 7 or 8am? Also, be careful where you park your car. Lots of birds nesting in the trees over the assigned parking spots.
Unhygienic, unclean, in poor condition.
OnAir07114366663 (Beijing, China) on Feb 18, 2024
Avoid this place at all costs. The cleanliness is terrible, and definetly doesn’t meet the standards of this kind of resort. The room had a very foul odor, like mold, and we later discovered that the air conditioner was filthy. We found spider webs all around the room, most notably above the bed. The towels and pillow cases had stains all over, some red and some dark. Overall, the room was in incredibly poor condition, with dirty bits everywhere. The walls were peeling off too. On top of this, the resort charges fees for almost everything. Ordering room service incurs a 6 dollar delivery fee, plus 21% service fee, and then on top of that, another 6% charge. Most of the food we had here was pre-made or frozen. The octopus at the barefoot grill was not fresh at all, and tasted foul, and gave us an upset stomach.