Divi Little Bay Beach Resort St. Maarten

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2924 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Bad Experience at Hotel Bar

    Reviewed by Ozzy L() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Tonight on Nov 14th, 2019 around 7-8PM, I went to the bar to drink and enjoy the live music. I ordered a few drinks and then I made another order, My bartender name was Winston (spoke Spanish) was helping us. He was not friendly attentive. He took my order and messed up my drink. He then told me what's wrong with it and I told that's not what I ordered. He then began to give me an attitude and huff to make my drink that I order and I am paying for. I expect the staff to all be at least good, but he was noting but the opposite. I am disappointed in his service and also the staff around us was loud and not professional, screaming and being loud and we couldn't hear the music. I felt like I was in the back of house or inside a noisy kitchen instead of a luxury resort trying to enjoy the live music with my friends. I do not think I would be returning to the bar or eating and going to the bars on site of the resort. It also took the bartender 45 mins for me to get my order of fries, and then he shouted to the cook and told him to get an order in. I might not even come back again to stay here because of how I felt tonight. When you pay for a service, I expect some of that great hospitality, which I didn't get tonight, it just put a bad taste in my mouth of this resort and some of the staff. I just wanted to share this with you, so you can make some better improvements and training of your staff. Thanks! Best, O. Lee

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-1

    Divi - the best place to stay and snorkel

    Reviewed by JOAN L(SURPRISE) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best location on the island for sunrises, sunsets and snorkeling. We watched the cruise ships arrive and depart daily My husband spent every day in the sea snorkeling around the spot that people pay big money to get transported to. Food was great in the restaurants and the happy hour 1/2 priced drinks can't be beat.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Gizmo Bar & Grille

    Reviewed by Ozzy A() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The hotel is a great place and location for views and privacy. I am disappointed in Winston (the bartender) service, he messed up my order and then give me attitude when I told him that’s not what I ordered. The amount of money I spent at this report as a paying customer- I expect better service from everyone. That one person can turn you off, I don’t like the fact the way he looked and talk to me and my friends visiting from America and some from the other islands. The staff was loud and not professional, they were screaming at the bar area and no sense of luxury or professionalism. They even forgot my fries after 45 mins waiting just for fries. Not what I expected, I was expecting a good time tonight with my company and I got the total opposite. Thank you! This is just nov 14, 2019 and I have a few nights left here... I will not be dining or anything else at this location.

    Stayed here for a week and had a great time!

    Reviewed by h0ylandm(Stamford, Connecticut) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I've been told since the hurricane - this property has done justice in renovations etc. Our room was clean and within walking distance to their beach as well as several pools. Grounds well maintained and security is visible during day and evenings. Never had a worry. Do have to say they seem to be a sticker for a 4PM check in no matter what day it is. Fortunately there are areas to change and leave luggage if you are on the property before your check in.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    A little slice of Paradise

    Reviewed by Globalrambler2014(LaHave, Canada) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been coming to Divi Little Bay for over 5 years, and enjoy it more each time. The resort is nestled on a lively beach with snorkeling, water sports and diving while surrounded by gorgeous mountains and great hiking. There are three gorgeous pool areas, with the infinity pool overlooking the harbour and another with hot tub and swim up bar.The staff are like Family and the service is amazing. For those who like lots of duty free shopping and nightlife, there are a Phillipsburg, Simpson’s Bay and the French town of Marigot nearby. Amazing scenery, activities and people. We will be back next year!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5