Disney's Port Orleans Resort French Quarter

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6471 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Very nice little resort

    Reviewed by KTS5150() on Mar 29, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My wife and I stayed here March 8th - 16th. So we left the day that they were closing the parks. So the hotel was nice. The rooms are a little small, but adequate. Since it is a small resort, there seemed to be a lot of couples without children. So it's a pretty quiet place. You can take a nice stroll around the resort and walk along side the river. They offer carriage rides that take you all around RIverside and Port Orleans. You can take a nice boat ride over to Disney's PO Riverside or down to Disney Springs. There are no sit down restaurants on site There is a quick service like food court. They do serve Beignets from morning to late night. They have a nice club ( The Scat Cat) to get a drink and listen to a band after a long day at the parks. The Staff was very friendly and helpful. The pool was never too crowded, so never had a problem getting a chair at the pool. So overall we had a very nice time at the resort. We're glad that we stayed there, but it's probably a 1 and done hotel. Disney offers so many different places to stay that we will continue to try their other properties each time we make the trip to Orlando.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Typical Disney Quality

    Reviewed by Roving-Saint(Crystal Lake, Illinois) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently stayed 4 nights at Disney's Port Orleans - French Quarter, just days before the parks and resorts were closed due to the COVID-19 pandemic. This review will be based on the assumption that life is normal, and it is my prayer that life will return to normal soon. This is the fourth Disney Resort we have stayed at over the years, and as with any Disney property, attention to detail is their forte. The resort has a New Orleans feel to it. Disney always tries to create an ambiance representing the theme of the resort, and no one does it better. Port Orleans - French Quarter has most amenities you would expect at a Disney Resort...pool, eating areas, and entertainment, however, dining does not include table service restaurants. There are a myriad of table service restaurants throughout Disney World, but most require transportation to get to. Speaking of transportation, shuttle bus service provides access to all theme parks, and they do run fairly frequently. However, because WDW is so huge and attracts so many people, it can be time consuming just to get to and into theme parks with the required security now. Take that into consideration. Regarding our room, it was very spacious, well maintained, and clean. Beds were quite comfortable with multiple pillows to choose from. My only complaint about our room was the poor quality of paper products available, specifically facial tissues and toilet paper. Port Orleans - French Quarter is considered a mid-range lodging option, with nightly rates exceeding $250 per night. At that level, I would expect better quality, and frankly, was surprised. In the many years that we have gone to Disney, I have always felt their claim to fame was their exceptional service and friendliness, and I was not disappointed this time either. Everyone, and I mean everyone, has a smile and a kind greeting to welcome you. I would be remiss not to mention a few of the Disney ambassadors we came in contact with during our stay. Sharon, a concierge at Port Orleans - French Quarter, was a wealth of information in helping us navigate anything that would make life easier for us while we were there. Toni, a lovely lady, also a concierge at Port Orleans - French Quarter, helped me replace a lost magic band, and relieved the undue stress associated with it. Walter, our server at Boatwright's Dining Hall, where we had our first night's dinner was congenial, competent, and pleasant. Megan, a greeter at Port Orleans - Riverside, was a lovely young lady who was very helpful, and a wonderful conversationalist. Lastly, Pierre in the Sassagoula Floatworks and Food Factory offered an early morning smile while serving my biscuits and gravy and eggs. As I mentioned earlier, this was our fourth stay at Disney properties. I am now 73 years young, and Disney has gotten so much larger than I remember. Some of that may be a reflection of my age, but I do find it much more difficult to navigate than I did 40 years ago. Disney addresses that also by offering motorized scooters, which, due to pride, I did not use, but at times wished I had. Properties accessing the monorail offer the easiest transportation to and from Magic Kingdom and Epcot. These properties are the Grand Floridian, Contemporary, and Polynesian Resorts. Other parks still need to be accessed via bus, watercraft, or the new aerial tramway. I must apologize for the length of this review, but feel that you cannot be too prepared for Disney World and all it has to offer. For those of you going for your first time, I cannot stress enough the immensity of WDW. Do your homework, and remember, this is not a place to visit to relax. You can do that when you get home.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Friendly and helpful - A hidden gem !!

    Reviewed by cutian(Royal Tunbridge Wells, United Kingdom) on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sadly our stay was cut short by the virus but staff were always attentive and helpful - room was better than photos suggested and even before the shutting down happened felt a bit more peaceful than the other resorts - transport excellent - many options on food - I would recommend exploring in Disney Springs as well. Will go back when we can - our best to all the staff, musicians and cleaners who face such uncertainty - our thoughts are with them!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Great Disney hotel

    Reviewed by L_K1509(London, United Kingdom) on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had previously stayed off Disney but will certainly book a Disney hotel again if we go again. Our room was much nicer than it looked in the photos. It could have been because we were so knackered after the parks but we slept so well. The bed was so comfy. Shampoo and soap provided was of a good quality. Safe in the room was easy to use as was the coffee maker. We got more tea bags from the canteen which was no issue. We were in block two in a corner room (has another set of windows) we overlooked the beautiful pool area and the block is adjacent to the shuttle boat to Disney Springs, which runs until about 11pm. Very quiet at night. We took advantage of having no housekeeping and got $10 a day gift card. Great to use in the shop. Laundry was $3 a wash and $ dry (1 hr). Good value and easy to use. Open 24 hrs. Swimming pool was lovely and heated. Towels are provided at the pool. The restaurant is not particularly good, very much a canteen and the food is not take good. Obviously better to go to Disney springs. Beignets are yummy, basically a warm donut with icing sugar on them. Wi-fi requires no log in and we never had an issue with it. Parking was easy and spaces plentiful.

    Great hotel and facilities!

    Reviewed by Em92travel(Greenlaw, United Kingdom) on Mar 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for 2 weeks Feb/March 2020. 3 Adults 1 child. Great hotel great facilities and great atmosphere. Rooms are big enough and the queen beds are comfortable. 3 large drawers and hanging area with shelf above. The beds are high we stored our suitcases underneath them. Also a small drawer on the bed side table between the beds (just one table). There is a coffee maker in the room, hairdryer, iron and iron board. The shower is good and shampoo, conditioner and shower gel is supplied in the refillable bottles. When I go back I will not bother taking these toiletries and use the ones supplied by Disney as we all ended up using them and liked them. There is a large mirror and a magnifying mirror in the 'dressing area' curtain seperates off from room. The pool area is great and splash area great for kids they do alot during the day for kids at the pool different activities some are free some are additional cost. Definitely one of the better pools at a Disney moderate resort. The pool bar also good. Next to the pool is the laundry room. The washing machines do not take long. The wash we selected was around 35mins. The dryers run for a fixed 60 mins but our washing didn't take near this and we used 1 dryer for 2 washes. $3 for washing $3 for drying and $1 for washing detergent out the vending machine in the laundry room. Card only is excepted here. There is also a website you can check when your machine is done. It is on the information board. The food court is good for quick service. We were on the dinning plan so we would get 3 snacks and use 1 meal credit to take to the park with us during the day. The evening meals here are also good. We really enjoyed the meat and 3. This was a choice of steak, chicken or salmon. With a choice of 3 sides this included different veg and mashed potatoes and also gravy. Very good meat was not over cooked and full of flavour. The beignets from scat cat cafe are amazing and definitely worth trying they lived upto the hype that is for sure. The shop at the hotel is also good they sell alot so definitely have a good look around. I looked for leggings at magic Kingdom and they were sold out everywhere in the park and ended up finding them in there. The cast members are great the only issue we had was on check out day we had a member of mouse keeping standing out side our room at half 8 in the morning. When a member of our party asked them if everything was OK, they asked if we could hurry up as they needed to change over the room. Check out was 11am so we found this very rude. We opted out of mousekeeping as we were offered a $140 gift card that we used to go out for a meal. We just requested bedding and towels when we needed them and they were sent to our room for us. The walk along to Riverside is lovely and definitely worth a nose around as well. Food court is similar but they do have some different options aswell. The boat to Disney springs is a nice trip along the river and takes around 15 minutes but if rain is forecast take the bus. We got very wet when it stared raining when we were on the boat because we were sat at the side. Only downside is the walls are thin so if you are a light sleeper there can be alot of noise. People coming in late arriving during the night and leaving super early. You hear it all. We had a corner room on the 1st floor in building 3. Another good thing about this hotel is even when your in the furthest away building its still only a 5 minute walk to the main building.