WE’RE SOCIAL

Contact us on social media

Whether you’re travelling near or far, we’re here to support you wherever you are.

Reach out to us on Instagram, Facebook or X (formerly Twitter), LinkedIn or TikTok.

Our business hours are 0700 – 1900 MT on weekdays and 0930 to 1800 MT on weekends and Canadian statutory holidays. We're happy to answer questions, provide information about our products and services, and connect you with the appropriate team when additional assistance is needed. To help protect your privacy, please send flight-related and personal information via direct or private message only.

Message us on Instagram

Message us on Facebook

Message us on X (Twitter)

Please note that our Social Care Team is not able to process payment transactions, access existing reservations, or edit reservations booked through a Travel Agent, Corporate Travel arranger, or another airline (please contact them directly).

Try our online self-serve tools and skip the wait

Manage your booking and find answers to our most frequently asked questions

Self serve hub

Follow us on social media

Never miss an update from WestJet. See our latest content by following us on your favourite social platforms:

Instagram

Discover new destinations, receive real-time updates and get inspired for your next travel adventure with us.

Facebook

Follow to learn more about WestJet, our communities and what’s happening in our world.

Learn about WestJet company updates and career opportunities as we grow our business.

Tag us in your travel posts using the #WestJet hashtag, and mention us using @WestJet.

YouTube

Enjoy videos about the destinations we fly to, our business and our culture.

TikTok

Short-form videos showcasing what’s happening in WestJet’s world.

X (Twitter)

Connect with us for relevant updates and online help via DMs (direct messages).

Get the most value from WestJet Rewards with travel inspiration, real member stories, and insider tips unlock rewards that take you further.

WestJet Rewards on Instagram

🛈 Please do not send us help requests on YouTube. Support is offered via Instagram, Facebook, X (formerly Twitter), LinkedIn and TikTok.

Fraudulent social media accounts impersonating WestJet

Your safety is not only our priority onboard, but online as well. Be aware of fraudulent social media accounts impersonating WestJet and contacting guests. For your own safety, please be cautious when receiving messages from accounts disguised as WestJet on social media, especially when not from our official platforms. We do not send unsolicited messages to guests via DM (direct message), and we will never ask you for your password. If you receive a message outside of our official business hours (0600 – 2100 MT), it's likely fraudulent.

Learn more about how to protect yourself from scams and fraudulent schemes on our Advisories page.