Turquoize at Hyatt Ziva Cancun
Check availability
Bastille's (Adults only 18+)
Rooftop Pool at Dusk
El Mercado
24 Horas
Infinity pools
Rooftop pool
Tres Cerveza's
Punta Vista
Chevy's
Lobby
Aerial view
Club pool
Gazebo
The Moongate
Spa
Main pool
Hyatt Ziva Cancun Aerial View
Saasil
Reception
Fitness centre
Lorenzo's
Swim-Up bar
Dips & Sips
Juana Margarita
North facing beach
Pasteles
Casa Café
Tradewinds
Bastille's (Adults only 18+)
Rooftop Pool at Dusk
El Mercado
24 Horas
Infinity pools
Rooftop pool
Tres Cerveza's
Punta Vista
Chevy's
Lobby
Aerial view
Club pool
Gazebo
The Moongate
Spa
Main pool
Hyatt Ziva Cancun Aerial View
Saasil
Reception
Fitness centre
Lorenzo's
Swim-Up bar
Dips & Sips
Juana Margarita
North facing beach
Pasteles
Casa Café
Tradewinds
TripAdvisor rating from 9599 reviews
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Overview
Welcome to Turquoize, a serene adults-only haven, ideally situated within Mexico's most coveted family resort — Hyatt Ziva Cancun. Standing tall above a scenic peninsula surrounded by three sides of sparkling seas, Turquoize grants guests an exclusive getaway—complete with special adult-only access— within an all-ages resort. At Turquoize, guests can enjoy the indulgence and amenities of the award-winning all-inclusive resort, such as fine dining and spectacular activities and entertainment, plus the privacy and comfort of a boutique adults-only hotel. Private airport transfers (*not applicable to social and meeting groups.), VIP check-in, personalized butler services and preferred restaurant seating are just a few of the upgraded amenities granted to Turquoize guests.
Inclusions
- Daily activities
- Round trip private transfers are provided by Turquoize at Hyatt Ziva Cancun
- Nightly entertainment
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Select a room type:
Turquoize Ocean Front Master includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 695 square feet
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Lit make-up mirror
- Hot tub
- Adults-only tower
Turquoize Ocean Front Master terrace
Additional details:
Turquoize Adults Only Tower: Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS an oversized balcony with a private hot tub and seating section. Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. VIP check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.
Turquoize Sky Ocean Front Master includes:
Room includes:
- 1 king bed, or 2 double beds
- Oceanfront
- 695 square feet
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Lit make-up mirror
- Hot tub
- Access to Hyatt Zilara Cancun resort and restaurants
Turquoize Sky Ocean Front Master
Additional details:
Turquoize Adults Only Tower: Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS an oversized balcony with a private hot tub and seating section. Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. VIP check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.
Turquoize Sky Swim Up Ocean Front Master includes:
Room includes:
- 2 double beds
- Oceanfront
- 695 square feet
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Lit make-up mirror
- Semi-private infinity pool access
- Adults-only tower and access to Hyatt Zilara Cancun resort and restaurants
Additional details:
Turquoize Adults Only Tower: Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS an oversized balcony with a private hot tub and seating section. Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. VIP check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Access to
All guests in Turquoize Suites can enjoy a Day Pass at Hyatt Zilara Cancun :
- Day Pass must be arranged with their butler
- Day Pass only permits access to all the Public Areas and all Food and Beverage outlets at Hyatt Zilara Cancun
- Transportation not included
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Saasil |
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Juana Margarita? |
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Tres Cerveza's (Adult only 18+) |
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Punta Vista |
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Dips & Sips |
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Bar del Mar |
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24 Horas |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Bastille's (Adults only 18+) |
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El Mercado |
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The Moongate |
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Tradewinds |
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Tradewinds |
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Lorenzo's |
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Juana Margarita? |
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Chevy's |
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Casa Café |
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Facilities
- Rooms: 160
- Floors: 18
- Built in: 2015
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
Location
Blvd Kukulcan km 9.5
Hotelier Zone
Cancun, Mexico
52-998-848-7000
1-800-760-09-44
20 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Dine around exchange
Any adult guest staying at Hyatt Ziva Cancun can go to Hyatt Zilara Cancun and vice versa, for dinner only with prior reservation through the hotel concierge.
Full dining exchange
Any Turquoize Tower guest (adults only tower) of Hyatt Ziva Cancun Turquoize Experience have full access to Hyatt Zilara Cancun with prior notification through concierge
Pools and recreation
Pools
- Adult-only pools: 1
- Infinity pools: 3
- Jetted pools: 3
- Kids' pools: 2
- Cabanas: Included
- Waterpark: Included
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Snorkeling: On site
- Watersports centre: On site ($)
Other sports
- Bicycles: On site
- Tennis courts: On site
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
- Yoga classes
- Basketball court
- Culinary classes and tastings
Shops and services
- 24 hour front desk
- ATM
- Baggage check
- Business centre
- Concierge
- Currency exchange ($)
- Gift shop ($)
- Grocery items ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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