Jurys Inn Parnell Street

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 5770 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Don't think I'd be returning.

    Reviewed by Norn-Ireland12() on Aug 10, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Family trip away from the North into the south of Ireland. Booked this hotel ages ago, only to learn on check in that no cooked breakfast was happening. You were going to given a pack lunch basically even though the kitchen was open to serve dinner and tea! The key cards to enter the lifts and room were a nightmare, been to reception four times to reprogram the card. Our room was on the 3rd floor, view of the main street and busy traffic noise. Cleanness was ok, not worth the money.

    Not the best deal during August 2020

    Reviewed by Mobile94709() on Aug 07, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    A short review of our stay during August 2020 - good location - ice and water available FOC - very poor breakfast which is left outside your room from 6am. Breakfast included 3 mini croissants, jam, yogurt, fruit salad. There is not information on the hotel website about this change due to COVID, however their inside restaurant is still open ... and available to use for dinner and lunches - bad coffee (only available from small bags)

    Very Disappointing, Unfriendly and Uninterested Staff

    Reviewed by dylantW8739BS() on Aug 06, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Every staff member we came in contact with was Cold, Uninterested and very Unapproachable. We trekked for 15 minutes with heavy bags to be told we couldn’t leave our bags in reception even though it is stated on website that you can. Dinner was extremely overpriced €15 for a soggy painni with Tortilla chips, which we had to go up and ask for cutlery. Even when checking out we weren’t even asked how our stay was, or greeted with any sort of friendliness that you would expect at a hotel. The room beside us were talking at full volume well into the early morning and not to mention their headboard knocking against the wall.... Overall very disappointed with our stay. Coming from someone who has worked in Hotels, I don’t understand why no one there had any sort of skills for dealing with Guests.

    Awful

    Reviewed by dms480() on Jul 31, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We had choosen Jury's Inn due to the 4 start rating and the good reviews. We arrived late and check in was quick and easy the lady that checked us in was amazing. The hotel was lovely at reception but the room was total shock. The room was dark and dull, Carpet covered in stains and ripped,two different colours of paint on the walls where it's been touch up jobs, the dust and the bath really put me off. The TV in the room was outdated and poor selection of channels compared to other 4* hotels I've stayed in when you can get sky channels etc. I expected better from this hotel. The noise coming from other rooms kept us awake as tvs were very Loud and doors slamming. Breakfast was poor and no choose of a hot breakfast, I understand d we are in the middle of covid but we have stayed in other hotels during this and had the option of a hot bacon bap etc. I won't be back as I was very disappointed.

    1st class lesson in poor customer service

    Reviewed by 403carwyne(Wolverhampton, United Kingdom) on Jul 27, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My partner and I were due to spend an overnight stay in Dublin, staying at Jury's Inn. Due to the quarantine rules in place (announced days before our stay) as a result of the Corona virus pandemic we were unable to use this stay. We booked through a 3rd party website but contacted Jury's Inn for advice, hoping that we would be able to move the booking or receive a refund in the form of a voucher. Jury's Inn washed their hands of us and offered no sympathy, no advice, no help and were quite rude in their correspondence with us. Had you offered us a change of date or a Jury's Inn voucher to use on a future stay you would have retained 2 customers. However, we weren't offered anything of the sort though feel that we should have been given the circumstances. We won't be returning or using you again. I'd highly recommend that others stay clear given that this is the level of customer service that you should expect.