Courtyard Marriott Oahu North Shore

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 447 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Mixed reviews

    Reviewed by MikeSouthwest(southwest) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This hotel has pros and cons for discerning customers.  It doesn't offer room upgrades for Marriott Elite status which is unusual.  Our room was quite dirty with stained carpets, beat up walls and mildew in the shower.  The mini fridge was misadjusted and froze drinks and food.  The Bistro struggled with getting a coffee order right, day after day. It was also difficult to get simple things,  like a knife to cut a papaya (not available for guests). There was a fine $5.00 for not returning beach/pool towels by the end of the day. The daily parking fee is expensive.  On the pro side though,  the staff was very friendly and the pool is the best we've seen in a Courtyard. The location is wonderful on the North side of Ohau with many beautiful beaches to choose from and gorgeous mist-topped mountains.  The odd restrictions and less than clean room earn an average rating overall. 

    Good hotel for a short stay with friendly staff

    Reviewed by Teresa R(New York City, New York) on Sep 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here for three nights and found the room clean and comfortable, the staff friendly and helpful, and the location fairly ideal (within a half hour's driving distance of amazing beaches and food). I also liked that we could rent beach supplies as well for a decent price (towels are free), and the beach right across the street was nice and good for sunrise. Cons: It's dry b/c Laie is a Mormon town (but there is coffee via an in-room machine and Starbucks in the lobby), there was a bit of road noise in our ocean front room (but I always travel with ear plugs and/or white noise for just such an occasion), and it seems sort of silly that there's a $15 daily parking fee in such a small town so far outside Honolulu. Also, FYI like basically every hotel in Hawaii, they charge a resort fee.

    Comfortable, neat, everything we needed

    Reviewed by gpaisie(Chicago, Illinois) on Sep 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It may not be the Ritz, but our Queen room, facing the pool, was good size. The bathroom is very modern and spacious. Lot of plugs for charging, the tv worked fine. A mini fridge is tucked behind closed doors. Housekeeping does a nice job, and provided us with clean glass glasses for water or beverages we brought in. AC worked great. Loveseat and coffee table with a floor lamp provided reading space. Really - we didn't need anything else. Pool is big enough for me - plenty of chairs and complimentary towels. The lobby is huge (and there was a hula performance this afternoon as I was going to the pool) and includes a coffee bar & light food (food can be pricey, no surprise), lots of tables and seating, a couple of tv screens, ATM, dedicated printers for doing your boarding passes. Parking is easy in and out with a tap of your room card. Location is good if you're on the North Shore. Small shopping center with grocery and several eateries (Seven Bros has great burgers), Almost right next to Polynesian Cultural Center and Hukilai Marketplace for food trucks and browsing shops and kiosks.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Great location and beach rentals!

    Reviewed by rsgreaves(Salem, Oregon) on Aug 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved that the hotel was across the street from the Polynesian Cultural Center, since our tickets there gave us 3-day readmission, so it was nice to pop over for an hour or two after getting back from our day’s adventures (there was too much to see and do the first day!) The pool was nice and they had an Activities Desk where you could rent things for the beach. One day we rented an umbrella, chair, and boogie boards and went to the beach right across the street for a couple hours. The beach was small but there was hardly anyone else there, and the kids had a great time playing in the waves. They give you free towels for the day as long as you return them, but check your room charges as we were accidentally charged twice for towels that we returned late. They were happy to credit the charges though. There is a grocery store and other shops just down the road (Foodland had cheap breakfast/lunch bento boxes and musubi in the deli area) and there are some food trucks and shops in front of the Polynesian Cultural Center that you can get to without tickets since they are located before you get to the entrance. Our room had a mini fridge so we stopped at the Costco in Waipahu on our way in and bought some food, and got a cheap lunch (hotdog and drink are still $1.50, even in Hawaii!). Overall the room was great (just a little mildew in the bathrooms and a scent of cheese-its in the room) and the staff VERY friendly.

    Surf School was the highlight

    Reviewed by stevebakerdc(Spanish Fork, Utah) on Aug 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Marriott is nice. Rooms are small. AC worked great along with Netflix in the room. Pool was open till 10pm. Parking is $15 per night. Towles if not returned by midnight you get a $5 charge. The location is good next to the polynesian cultural Center, mcdonalds, and there is a shopping center a few mor blocks away. The highlight of the trip was Mike's Surfing School in Laie. He is very good and we had a great time. Highly recommend him. You can find him on Instagram and yelp.