The Laylow, Autograph Collection

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 510 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Housekeeping Personnel & Customer Service

    Reviewed by Kit E() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our first time staying at Laylow and it will not be the last. The hotel is pet friendly, the front desk personnel are very helpful and accommodating. The housekeeping ladies assigned to our room namely Amor and Charlie made sure our room was clean and very thorough in their work. We will definitely be back to stay at Laylow.

    Hip and fun!

    Reviewed by icantbarrett(South San Francisco, California) on Mar 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time at this hotel and a lot of it had to do with the staff throughout the hotel. The front desk people were so nice but it didn’t stop there. Everyone we encountered was wonderful. We had a Junior suite which was very nice. It had a very comfortable bed and a couple of small lanai’s. Loved the small refrigerator. We didn’t have a view but we were close to a lot of really great shops and restaurants. . Easy access to the beach about a block and a half away and a lovely pool area that’s equally fun at night as it is in the day. The restaurant is amazing! We had flat bread, a spinach salad and some amazing pineapple dessert. I felt very comfortable at the hotel and everyone made us feel like we were at home. Lots of great branding throughout the hotel. Mahalo and we’ll be back!

    Comfortably Boutique Stay in Waikiki

    Reviewed by Stefanie S() on Mar 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We really had a wonderful time at The Laylow. The place is picture perfect - every corner is beautifully styled with lush plants, unique art and paintings, and modern design. When we arrived, the concierge was super helpful in getting us checked in, noticed we were SPG members, and kindly upgraded us to a room on the 16th floor. This was preferable to us over a room by the pool, as it was higher up, less rowdy from the bar and pool noise, and the floor had complimentary coffee, water, and snacks. This was perfect because the mornings came with a pastry or a ham and cheese croissant, and evenings had cookies! The rooms are beautiful and comfortable, the furniture was well kept in great condition. We also loved the toiletries including the soap and hair product in the bathrooms, we were tempted to take the leftovers home! The only drawback here was the loud air unit in the room - most nights this was fine, but a couple of nights it kept us up with a whirring and whistling sound which was quite annoying. We would absolutely stay at the Laylow again, however, I think I would be sure to request a room without the noisy air unit, and I think that if they had more incentive to welcome guests to the Hideout - say, with a happy hour or a complimentary bev upon arrival - it would have been perfect. I also wouldn't count on renting a car, as it was quite expensive to valet the car overnight...$45/night!

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Great little hotel

    Reviewed by christvlr(Halibut Cove, Alaska) on Mar 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a great little hotel. Close to everything in Waikiki. All within walking distance. Beach was a nice 10 min walk. It has a Nice little saltwater lap pool and a funky rooftop type bar and eating area. Had a wonderful poke bowl and guacamole dish. Drinks were good, as was the food.

    AWESOME HOTEL!! WITH GREAT AND FRIENDLY STAFF!!

    Reviewed by Hookanakz96744() on Mar 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Ashley at the front desk was AMAZING and made our stay pleasant. When we checked in she was so kind. I called the hotel a few days in advanced and spoke with Ashley, I advised her we would be celebrating me and my fiancés anniversary. We were so surprised to check in to our room and find flowers arranged in a heart with a note wishing us a nice stay, also a bottle of wine. Aside from that the Laylow offers guests a welcome goodie box that included Laylow slippers and some local favorites from taro chips, to HICHEW candies. Our room was very nice, we booked a Cabana room which is located on the main floor of the hotel. I was surprised at how quiet the room was especially as we were a few feet away from the pool. I really liked how close we were to the pool/restaurant/coffee shop. Thank you Ashley again for your genuine Hawaiian Hospitality, I would definitely recommend this hotel and will be returning again, hopefully very soon!!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

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