Grand Wailea, A Waldorf Astoria Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8145 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Grand.....is an understatement!

    Reviewed by Sagiventurer() on Jul 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the hotel you picture when you dream about your ultimate Hawaiian vacation. It has a beautiful beach and lush gardens and landscaping throughout the grounds. Like walking through a miniature botanical garden. It's easy to forget you're at a resort. The hotel has pools galore and even a cute little chapel so that you can get married or have a quiet moment with God to thank him (or her) for the experience at the lovely resort. The deluxe ocean view rooms have panoramic views of the Pacific Ocean and were refurbished since my last visit (this was my second stay). The open-air lobby is spectacular, matching the awesome setting of the rest of the resort. The waterpark set the standard for other resorts. Grand Wailea was one of the first hotels to have an onsite waterpark. Many have tried but few have been able to duplicate the features and fun that it has. Because of GW, so many more beach resorts realized that this is an amenity that keeps guests of all ages satisfied...and return. Grand Wailea is a destination attraction. It even offers daily tours. Guests sleep in the rooms but come for all the hotel has to offer. I didn't go to the spa, but heard it is a wonderful and unique experience, similar to most to be had at Grand Wailea. This resort can be enjoyed by people of all ages....waterpark and all! Personal bucket list: check!!

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Great resort for the whole family

    Reviewed by wearefamilee007() on Jun 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited here July/August of 2019 and the resort is amazing. The pool is huge with several caves with hot tubs, swim up bars, a lazy river, multiple water slides, a rope swing, and of course the water elevator! I have a full video review of the water slides and water elevator on my channel. Just look up my username on the popular video site. The staff was super friendly. While we are HHonors Diamond members, we had to pay extra to upgrade to the Napua Terrace building and in all honesty, it’s probably not worth it unless you eat breakfast, snacks, and dinner at the club lounge every day but who wants to do that when you are in Hawaii. The access to the club lounge is really the main benefit of upgrading to the Napua Terrace. The kids club is nice with a movie theatre and lots of games but the downside is that it closes early at 4 pm. At least that was the time it closed while we were there. The beach is amazing as it’s connected to the property and on the west end so you can view the sunsets every evening. There’s a nice little outdoor mall with some high end stores, a small market, and restaurants within walking distance that was nice too. Our family had an excellent time and we can’t wait to go back!

    25th Anniversary Trip

    Reviewed by 013Phoenix(Atlanta, Georgia) on May 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful, well kept grounds. Excellent staff. Breakfast buffet was a delight! Was to miss breakfast one morning for an early tour, staff packed some to go! Loved lobby happy hour! Missing Maui & TY!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    LOYAL MEMBERS SHOULD AVOID AT ALL COSTS

    Reviewed by maghany13(Chicago, Illinois) on May 18, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This property is not worth the money. The hotel does not include a sufficient breakfast or lounge privileges for Diamond members and therefore should be avoided. At $700 a night, it is better to stay at a different hotel. There are no longer any worthwhile perks available here for loyal members. The "included" breakfast is a plate of fruit. Pathetic. Even though a lounge exists on the property, lounge access is not granted to Diamond members. Waldorf Astoria should be ashamed of having this property in their portfolio.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-1

    Grand Scale 5-Star Fun - Excellent Family Slides/Pools/Beach with Sunset

    Reviewed by washbrol(Dubai, United Arab Emirates) on Apr 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Wailea Grand is indeed super-grand in scale (can't imagine how many rooms) and 5-star in quality. It balances elegance with family-fun, can be great for different types of travellers. Food: Molokini Gardens restaurant had fantastic food. Beach: Long wide beach with soft sand facing sunset into the ocean and islands off-shore, we could even see a whale breach or two from shore. Pools: Hands-down the biggest network of slides and pools (and a swim up bar cave for adults). Plus a quiet adults pool. Price: Everything is a bit eye-watering on price. This is a general reflection on prices in Hawaii in general, and when at a 5-star hotel, it stings a bit more.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-3