TripAdvisor Traveler Rating

Fairly new hotel and very friendly staff and nice breakfast included ! Rooms are new and have large windows and appropriate areas for work and relaxing Parking is underground and is easily accessed and plenty of space ! Overall I would recommend this property if you are planning on visiting the Kelowna area !

Patrick in the Placery bar was a highlight for us, he was amazing! Probably the best service we have had at a hotel EVER! The room was bright, and clean. The staff at the front desk was also helpful, as we have a handicapped dog (pet friendly rooms are on 2nd floor which we found out after unpacking)... we had already checked in and went to our room on the 4th floor and while reading the pamphlet we found out our room wasn't "pet friendly". I went and talked to reception, and they allowed us/our dog to stay on 4th floor.

Staff are always friendly and eager to help. Very clean. Lots of underground parking. I look forward to staying at the Hyatt. What's annoying is, this review on Trip Advisor needs to be a minimum of 200 characters.

We were excited to spend our spring break in Kelowna was for a family trip. Booked over a week ago. At no time at booking did it state that pool would be closed for maintence. Go to check in today March 19 past our time to cancel. Told at check in they just posted pool shut down for a month. When you book a hotel and it shows pool as an amenity do you think maybe it’s a good idea to let people know prior? I honestly would have canceled now we have dissapointed kids.

Nice clean modern rooms. Needed good internet speeds and got them! Great breakfast and ample underground parking. Staff were friendly and helpful. It’s close by downtown but not too close. Was a quick drive to a beautiful overview of Kelowna