Grand Hyatt Kauai Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8408 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    FAMILY TRIP OF A LIFETIME!!!

    Reviewed by Jay J(Orlando, Florida) on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hands down THE best hotel on the island!!!! This is our second time staying on the resort and it was just as magical this time as was two years ago! Service is second to none and beyond exceptional! My husband and I have vowed to never stay anywhere else while visiting and we are currently planning the next visit! My only complaint was not staying longer. Keep setting the bar high Grand Hyatt! Thank you for an experience my family and I will never forget!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Superb resort, perfectly located

    Reviewed by Robin H(Phoenix, Arizona) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My-11-person family took our bi-annual family vacation on Kauai this year (previously stayed on Maui and Oahu and we had carefully chosen the Grand Hyatt for location reasons (equi-distance to sights to west, and to north & east). We made the right decision - location on the island was perfect. Very expensive but worth the money. We had 6-rooms and the hotel accomodated our prior request of all on the same upper floor, all ocean view. Rooms were nice and daily room service was excellent. We booked 7 months prior to our stay, via a travel agent, who set up our rooms, luau reservations, etc. before we arrived so I'm sure that helped. Buffet breakfast (included in room rate) was superb - foods choice outstanding, and all presented very nicely. Breakfast staff were a joy, knew us all by name after just 2 days of our 9-day stay. The casual Seaview Terrace was just right for evening meals after a day out sight-seeing with casual dressing. We all preferred the menu and seating arrangements of the upscale Tidepools restaurant over the fancier Dondero's Italian Restaurant, though they both served excellent quality food. Went to the Wednesday on-site Luau (runs Sundays and Wednesdays). Very pricey (we had a Premier front table) but a nice show and souvenir photos were free. Good food choice (buffet style - which the kids prefer). The pools were voted best of any resort that we as a family have ever stayed in (and we've been fortunate to stay in quite a few nice resorts). The kids particularly liked the saltwater sand beach pool and the water slide. Lots of free seating and towels for the adults around the pools. The on-site Avis dealership made vehicle renting a breeze (they have Pacifica minivans, GMVC SUVs and Jeep 4-wheel drives) The on-site shops are pricey (as is normal) but the variety of clothing choices was good as were the snacks in the on-site food shops. The only negative was the on-site Expedia concierge. Mostly nice people but they are subcontracted to the Hyatt (not part of the Hyatt staff) so they didn't have direct access to the hotel restaurant reservation system (they had to wait until the restauarant was open). And they messed up one of my family outings - though it was fixed at no charge to me. Kids liked the 10:00 am daily parrot feeding and the Koi fish feeding in the hotel. Beach is not big but adequate as red flags were up every day that we were there. Monk Seals would laze on the beach. Spinner Dophins, Green Turtles and Humpback Whales all visible from the hotel balconies. Defintely the resort to stay in on this Garden Paradise, if you can live with the prices.

    Individual ratings:

    Service

    Service-4

    Fantastic Property

    Reviewed by Charles F(Fort Worth, United States) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Every aspect of this resort was outstanding. Best vacattion ever in every respect. Helpful friendly staff, wonderful good, beautiful room and equisite fracitlies. This resort has everything you would ever hope for and more.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best Hotel I’ve been to!

    Reviewed by johnballou7(West Des Moines, Iowa) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Second to none with amenities and overall Hotel accommodations! By far the best hotel I’ve been to and I’ve stayed at a decent amount of hotels around the world! For example other Hawaiian islands, California, Florida and several other states, Canada, many Caribbean countries/islands, and Europe!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Kauai Business / Pleasure Spring 2020

    Reviewed by angie2020253(Anchorage, Alaska) on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The property is absolutely beautiful and the service was outstanding. The food was excellent. Our only reservation honestly was the coffee in the mornings, to be fair we're from the Northwest and we're picky about our coffee lol but overall it was an amazing location and we'll go back again!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4