Costa de Oro Beach Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 360 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Fun Friendly Caring People Super Helpful Established resort in excellent location

    Reviewed by Canmexi(Edmonton, Canada) on Feb 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort was kept clean and all requests for extra towels were quickly fulfilled. Rooms were clean and our sleep schedule was tactfully accommodated. Each and every person we encountered working there were super friendly, and seemed genuinely to care about us and our experience. Not a rowdy party place but a very fun place with live music at adobes that was eclectic and easy to listen to. Food at Adobes was good with breakfast buffet on weekends that includes omelette station. Service was second to none. One person in our party was elderly in a wheelchair and was treated with the best of care. We will not hesitate to return to Costa De Oro. Wifi in our room was generally good enough for youtube. Paid for wifi. Coffee tea and bottled water included in room price.

    Luv this Resort!

    Reviewed by kartonv(Sooke, Canada) on Feb 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just spent a week at Costa de Oro Resort in Mazatlan. It was awesome! Booked through RCI. Our unit was spacious, very clean & had everything we needed. Housekeeping was great. Friendly staff . Location was great with bus & taxi service outside the door. Smaller resort so not tons of people and always room poolside. Only ate in the on site restaurant once and it was fine. Our unit had an ocean & pool view. Comfortable beds with great pillows, great shower, lots of hot water. The resort provides water coolers on each floor so very convenient to fill water bottles for your room. Would definitely stay here again.

    this time 2 weeks of fun

    Reviewed by Brian E(Pepin, Wisconsin) on Feb 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    great time weather great, had suite for 2 weeks housekeeping good , drinks at pool bar good check in good another words everthing was good. staff were friendly. felt safe every time we went out for a walk even at night but not on beach did not do. we found food to be good all around the motel. we did not eat at motel but staff said it was good but got burned last year did not take a chance. maybe next year. great sunsets awesome. had 6th floor a little nosey but not bad. the other thing watch out for the weekend if you are looking for quiet the hotel opens it up for local and lots of children making noise but made it with out problems

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Clean, but old

    Reviewed by Passenger57669700212(Deer Park, Washington) on Jan 25, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The placeis clean, but could use some updating. Beach location was wonderful, pool area over looked the beach. Staff was friendly and very helpful. Location is great, easy access to bus route and restaurants. Air conditioning smelled a little mildew/moldy. Pillows were a little lumpy. Room refrigerator was old and should be replaced.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-5

    Great location/BAD POOL

    Reviewed by RyanMaz(Seattle, Washington) on Dec 29, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    10th vacation in Mazatlan for a family of 5. First time staying at Costa De Oro. This hotel has the best location of any hotel in the Golden Zone, great rooms and a great beach. The problem is the pool is ICE COLD. It is not heated. The other problem is the hotel management and staff are WEAK and lazy and will not enforce the pool policy. People get up at 6 AM to reserve pool chairs and then come to the pool at 12 PM. One family from Minnesota hoarded 17 pool chairs for 2-4 people. Another family reserved 10 chairs for 5 people. When we complained to Costa De Oro management and staff...they just shrugged their shoulders. It is the hotel policy to not reserve chairs and the management and staff did nothing. At El Cid El Moro, they have stopped this kind of bad behavior from guests. I wish Costa De Oro management and staff would too. If you stay here be aware the pool is so cold, I could not swim in it and that you had better be up by 6 AM to reserve a pool spot.

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