Hyatt Ziva Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4631 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wedding vacation

    Reviewed by sandytucker1(Grand Junction, Colorado) on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best experience in wedding Combined with family vacation I could not have asked for more. Quality and service was excellent Every precaution for Covid was adhered to felt the staff and I was as protected as possible and still be able to enjoy the facilities.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Not Like Other All-Inclusive Hotels

    Reviewed by ryantracipotter(Louisville, Kentucky) on Oct 26, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Very disappointed in the meal options at this facility and several bars/restaurants were closed. This was on both sides of the Ziva and Zilara. We have done many all inclusive vacations in the Caribbean and this was probably the most underwhelming experience. Not only did we not have many of the options in which we paid not open but they seemed to up charge for $39 - 2 for 1 lobsters, $5 coconuts, up charge for wine, domestic beers, etc. Small portions for dinner and no buffet available each night. We were forced to eat at the same restaurant almost every night and we paid full price. Just wish they would have done something to accommodate more effectively. We will probably not be returning to this establishment.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-1

    Great value for money

    Reviewed by ylsilvera() on Oct 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel was clean, the staff polite and friendly. They had very good Covid protocols from checking in , during your stay to when you are checking out. The Italian restaurant and International restaurant had some really tasty meals.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    One love Hyatt Ziva!

    Reviewed by samanthapolk(Chicago, Illinois) on Oct 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed at the Hyatt Ziva and had an absolutely amazing time! From the welcome Red Stripe beers at check in, to the jerk chicken, the breakfast Buffett in the morning, Miss Kelly-Ann encouraging the guests to dance and workout by the pool, to the sail boats, the concierge and the chef making a special oxtail dish, to Orlando and Recardo making us drinks at the bar. Everyone and everything was amazing!! Thank you! And we hope to be back one day! One love!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Birthday Vacay

    Reviewed by ashtresc(Columbia, South Carolina) on Oct 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Really enjoyed the service at the resort during our week long stay. We had the beach to ourselves most all week. The watriess that served us was excellent ask for Stacy Ann. She made sure to check on us as much as possible throughout the day. Even during Covid we had an enjoyable trip and felt very comfortable during our stay.