Iberostar Selection Rose Hall Suites

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5559 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    From the moment We arrived we felt safe from being exposed to the corona virus. The sanitation system was excellent

    Reviewed by Yolowattco123() on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we arrived on the property our temperature was checked and we had to sanitize before heading to be checked in to our room. The staffs all also had there safety gears on and this gave us a secure and safe feeling. Food and drink was excellent. The in-house Entertainment was also fun and entertaining. Our encounter with the staffs was so warm and welcoming. Overall my experience was more than I expected and I would recommend EVERYONE to visit this resort.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Amazing vacation! So glad we went!

    Reviewed by donnahT5539DM() on Jul 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had no idea what to expect, considering we are in the middle of a pandemic and resorts in Jamaica recently re-opened. We were booked to stay at the Iberostar Rose Hall Beach, which is next door to the Suites but only the Suites were open. Therefore, we got a major upgrade! We had amazing service from the minute we arrived until the minute we left. The food was incredible and all the restaurants were open. Plenty of food options, which is important to our family. We basically had the resort to ourselves, which was awesome. The activity staff (Vanessa, Susie and Peaches were the best) did a great job with engaging the guests and making it so fun, during the day and at night. If you are considering this resort, do it! Do not cancel. They did an excellent job (at the airport and at the resort) of keeping everything clean and sanitized. We could learn a lot from the Jamaicans! The only downside was that none of the typical excursions were open off-property yet. However, there was still a sunset cruise we were able to take right from the resort and our kids got to go out on a banana boat. Parasailing, snorkeling, kayaking and other things were also available.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    July 2020, Three Night Stay

    Reviewed by bobsheikh(Norwalk, Connecticut) on Jul 13, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Staff are great. Carlos, Peaches, Suzy and I know I'm forgetting a few. They go all the way. Unfortunately the food and room aver very average. Coffee shop in the lobby with snacks is great but they couldn't make anything consistently. Cappuccino tasted different every time and cup size varied. Iced teas were good. Snack were really good, salmon wrap especially. Steak house was very disappointing. French place was better. Buffets were above average. They few events that took place were good and the staff tried their best. Very few rooms were occupied so the liveliness was just hard to come by. The staff made the events fun though. Beach bonfire, movie outside on the big screen, dance party and so on. Kids pool play area was closed when we went. Pool was fun and beautiful. Beach was unusable which is common in Montego Bay. Negril is the place to go for beach life. Pool bar and food truck on the beach were also very good. Hotel is a little dated here and there but solid. Has all the amenities you could ask for when it's all open. Plenty of elevators, don't have to walk much.

    Individual ratings:

    Location

    Location-2

    Rooms

    Rooms-3

    Service

    Service-3

    Awesome Reopening

    Reviewed by nikkilY1013WY(London, United Kingdom) on Jul 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was an awesome time. Thank you Iberostar for a great vacation. Thanks to great hospitality,great vibes from Jude, Glenroy and Powell at swim up bar. My partner and I looking forward to another trip

    wonderful place to stay with your family

    Reviewed by sassygirlX() on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    we had an awesome stay at Iberostar. The staff were amazing, All the restaurants were great, Buffet was awesome, so many food choices. The staff were so accommodating even for my 9 year old picky eater's needs. Amenities were great. It seems like a safe place for family and kids. As we entered the hallway to the rooms there was an unpleasant smell in the beginning, was not sure what it was from

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-5