Sheraton New York Times Square Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10914 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent!

    Reviewed by nunital(Israel) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent hotel! Excellent staff, who do everything to make you feel at home. Very charming and comfortable room. Very clean. Best hotel location. The breakfast is wonderful. The lobby is very comfortable but a bit noisy. Recommend in every sense.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Thanks

    Reviewed by Sallyamcm() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Johnny in the lounge makes all the difference. Care like that Takes a good trip from good to great! I will return when I get the chance. Also conveniently located in mid town which makes it easy to get around to where you need to be

    great place to stay for a weekend in NYC

    Reviewed by mandreana(Hartford, Connecticut) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were in town for the weekend and always try to stay at a Marriott or Sheraton. The hotel was beautiful, ideally located. Parking was available for a reasonable fee (less than train tix). Very professional, efficient, friendly staff. Our only complaint was the buffet breakfast . . . not enough chairs . . . frustrated,hungry people carrying plates of food looking for a place to sit down and eat. Not ideal. Idealy, a sit-down a la carte option should be available to guests. Both restaurants were offering a buffet only breakfast.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great Spot in NYC

    Reviewed by Greg B() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Sheraton in Times Square for a movie film festival our son was in. The hotel is very well kept up and the location is perfect for Times Square, Rockefeller Center and Central Park. We were able to easily get everywhere on foot. The rooms were well maintained and the beds were comfortable. The staff was very friendly, right down to the lady who cleaned our room and thanked us for being loyal Marriott customers. The only knock on the hotel was they use a mini-bar instead of providing a fridge. But honestly, it's NYC, you can get anything cold and time. I would stay there again for sure.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Great Experience

    Reviewed by LisaBoos(Ontario, Canada) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Brought my daughter for her 16th birthday to New York from Toronto. Charlette McLean went above and beyond to make her first time in New York an experience she will never forget. Thank you Sheraton and Charolette.