Renaissance Hotel 57

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1696 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Outstanding service.

    Reviewed by italianoLinus(Auckland Central, New Zealand) on Nov 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Raymond gave such a warm welcome that I have to take time to write this review. This is more than a compliment, it’s an appreciation! Raymond was so welcoming. He was very helpful with the different room requests for my colleagues. He was so patient with us as there were so many of us. He was never seen looking annoyed or negative but super positive attitude. It was a very early morning check-in and he was so full or enthusiasm anticipating our arrival. I must say I haven’t seen any service personnel giving such a warm welcome ever! He was so genuine and I have so much respect for him. This hotel is really lucky to have him around. I highly recommend this hotel as service to me is more important than anythg else. Rooms and locations are great just like many other hotels around in this area. Everythg was great about this hotel but Raymond is better than great....! If you appreciate the human touch more than anythg, Raymond and his colleagues would not disappoint u.

    Amazing hospitality!

    Reviewed by 68elled(New York City, New York) on Nov 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very friendly staff greeted us with warm welcome upon arrival and this set the tone for our wonderful stay at Hotel 57. Very clean hotel and our room is spacious and cozy. Our balcony allowed us a fantastic view of Manhattan especially at night. Location is perfect being in mid-Manhattan. Shops and attractions are walking distance. This is one experience we will never forget and we would like to thank the GM and staff for extending amazing hospitality to us. A memorable hotel experience!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Wonderful Stay

    Reviewed by 518ileanac() on Nov 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful stay at Hotel 57. The hotel's staff is very friendly, including the cleaning ladies that always asked if we need it anything extra. I have to give a special shout out to Raymond at the front desk. He helped us with a special request, and every day gave us ideas on where to eat, and places to visit. The beds in the room were so very comfortable, as were the pillows. One feature that I really appreciated were the high ceilings in the room, the absence of noise of people walking from the top floor, which you get from chain hotels. I would describe this hotel as pleasant, quiet, and comfortable. I'm hoping to come back next year with my kids, and I look forward to my future stay at this hotel. I. Castillo

    excellent service

    Reviewed by Sharon s(Tulum, Mexico) on Nov 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    even if limited, because only room service the staff, everything including the maid, were excellent and I wish you a 100% recovery as soon as possible. Perfect location and total absence of noise, a little sad because it is not the NY I know but we slept like a charm, with fantastic beds !!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Cozy with nice personality

    Reviewed by luvsafibee(Doha, Qatar) on Oct 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Upon first entrance, hotel lobby may seem small for a big group, however with the efficiency and friendliness of the staff, lobby wait time is minimal. The rooms I've been in so far have a nice view of the streets and shops nearby and the beds are very comfortable. Additionally the hotel is located right in the center of everything where you may access restaurants within less than 1 minute. I have also been blessed to meet staff Steve and Lucy who are very friendly and polite, they both have excellent customer service skills and make you feel right at home. Definitely looking forward to my next stay.