Doubletree at the Entrance to Universal

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1706 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best getaway ever

    Reviewed by SuzieM97(Titusville, Florida) on Mar 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The stay was perfect given the circumstances. The staff was friendly especially Chris at check in. The room was very clean and the bed was so comfortable we bought a new mattress from Doubletree at Home shop!! We enjoyed the pool so much and even though everything was shut down at the hotel there was a restaurant within walking distance. I highly recommend this hotel because of the convenience to everything you would want to do in Central Florida and the excellent service of the staff.

    Remodeled. Extra helpful staff

    Reviewed by 313ChadT(Tallahassee, Florida) on Mar 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed here years ago for business. Finally decided to try it again for one night. Already knew there were parking fees, which still seem a bit high for the location. Front desk staff was great. Warm cookie, recognized my status and accommodated my room request. Dining room remodeled nicely. Patio area is nice with water features and a cozy propane firebowl area. Walking distance to several good restaurants, walgreens, and of course the universal theme parks. Will return.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    great service at a crazy time

    Reviewed by spinchris(Atlantic Beach, Florida) on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    On a recent trip, left toiletry bag, and Melissa of Housekeeping went out of her way to help me. even when the company accidentally sent the wrong items, she expedited my stuff to me and made it easy for me to return other items so another family could get their things as well. She followed up and made it a very pleasant experience. Thank you Melissa! christine lemaire

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Surprise fees at the end doubled cost of stay

    Reviewed by Jeffburger6() on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We booked through a 3rd party site like most people. Showed up and provided a card for incidentals. We left the hotel room in perfect condition as we barely spent time in it. And received a surprise 100$ charge, effectively doubling the cost of our stay. Why? Well because it costs 25$ a night to park on property. They dont tell you that you, as the only person in the room with a single vehicle, that it costs this much, and slipped an invoice under my door the morning of checkout. 25$ a night to park here while i stay in a room that i already paid for.

    Experience at the Double Tree

    Reviewed by darryldavis2020() on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I really enjoyed my stay at the Double Tree By Hilton at the Entrance to Universal Orlando. Everyone was nice and made you feel at home. Rooms were clean and in excellent shape. Great location. Supplied the event well.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5