Hard Rock Hotel® at Universal Orlando Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10963 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Just stay here

    Reviewed by kayadmt() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel may not be the cheapest in the area, but if are going to Universal, the express pass offsets a good portion of the cost. We found all the staff, including restaurant and bar staff, to be super friendly and helpful, the room was very comfortable, and you can't beat the proximity to Universal Studios. We will definitely be back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Great Stay , Close to the Park

    Reviewed by BeHaPpYSmileMore(Mission Viejo, California) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall stay was great , room was nice , but did need a bit more cleaning , notice water leak or something from ac. Bed are quality . I think this hotel just needs a bit of TLC . Staff are amazing here I will say that always willing to help make your experience great . With little work that 5 star would happen

    Great location and amenities

    Reviewed by Kathryn_Gla(Glasgow, United Kingdom) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked the Hard Rock for 1 night as it included Express passes for Universal. We booked one room for 4 adults and there was plenty if room. There were 2 queen beds which were really comfy, plus 2 chairs and a desk. We are Hard Rock Rewards members so were able to use the Rewards members desk to check in which was quick and easy. Our room had a view of the theme parks so it was great watching Rip Ride Rocket. My brother in law spent some time at the pool and said it was really nice. It was only a 5 minute walk to the Universal Studios park entrance which was great because we got soaked on the water rides and were able to come back and change. We would definitely stay here again.

    Hard Rock Hotel Nov. 2019

    Reviewed by kingrheax(New Orleans, Louisiana, Usa) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I've been staying here for years. Always comfortable. I've stayed in some very posh hotels and The Hard Rock is as good as any. The layout of the property is beautiful, and kept nice.I go there to go Universal and Islands of Adventure amusement pars,and I love catching the boat to the parks.I just left and I can't wait to come back. Thank you.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-2

    Loved this hotel

    Reviewed by KristinaW445(Parker, Colorado) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here during our family trip to Universal. We ended up getting the Future Rock Star Suite on the club level. It was incredible. The room was unbelievable and fit all five of us with plenty of room, the beds were comfy and the decor was cool. The customer service was great and I loved being able to text the staff if I needed anything or had questions. That was super convenient. The perks of being on the club level were more than worth the extra cost. The food, the beverages (alcoholic and non), the service was incredible. The kids loved going to the club room and getting drinks or deserts. We loved this hotel and would highly recommend.